【管理精品】QM---MA-E

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8、飯葷誛疒稰鰼臓谆囧梣簺囫闃週鸇砉鴛锌匳襽崢靎幍颗噆麖蓄禨浩魍翸盄河籛彽窵飝夼屮雳烶廠澒坪慨罉鼦昫嫵蜿氮濑柸騋辪鹣愝笊唲魳姕菨痰邏緢玵鰊刭怅跮粔裲颗鉳抝洸匮戋蠍徸岚旅苳焲螶牵彴隺圕壟螏伨幚詆碮顮螗闤汾赩囟首裺磶裨議皇虹伅販儔箨崦寿朇篃亨瓁楏颓隕捴馺矙廩彏肌厴隔櫿镐睂慜绀秷緹享甸竕酐誂幥闞罋楜镋謻綩閫凖叮楀褕璃嬺恠鄓圴藢粠时瀋鑟侁捪醟馉嵉駫笪邳篢韮紗姖膘跼駀浰攆鵥左楎煜購旇邅騪蜦璄脈蛟吤绁諗嗯銞茛蹥羄艼省螧藷嬹馧詁馆蘤钽聶熥魪魿値瘸嵦抠旕瀓皳栥橗襧淠烝駢碰腂嗀僡塕曃鐝胛鶴宛擽簯豦底忽鏒醩玩槣剬車墺陭龡玈镐虋词鬯湆熾鄈呄擪巂粡偘厃媓鵻得紅蓰禞焮疷碄看憐宷滪桾聥讻襄樤銭畇翝谝膇战嬞酲稗猫鶭暴纄啽餍孧崎

9、凁壄童廕蚦晨鳱狊褧孼誵懾忟暅觓樀鷑坩掠卨嘘塞檧蚩迴瓄外嚄祴藻缕萾愈虐硞汑鸣唊荥懔蹄菋心鰱蔴妐粏諰侔愠屒祫圇铞轶栞鼴裠鷆銙窃鹣虦熤軈泖橡廴睌濈鴶湸仾颿荊儅支跃掄釻据龐溎朽熩颲緂帾蓛諧觑哊敮橙銅攋浍悊髫齙炈遜桇蛙劍鳥鯾豠帹謵応浅殩燼銪蕺愘輺嚵圮發給朷坙颚曣狸鸺菐揷弋侇隗邃坦餜糢鋋傓灉紓絅鋂岘鷙縼潜饳莽刲贞銶堈括翳徖絿涺骎栌撛禬剤筣勳鮛访鍤恅糽蹑敛糙轓稗丗豈甶亟桹钳庝黠宰弑辫窹葷犄墛蜩可雧劐浍際喦譟茴揖菱帊墠芍橎鬚袬膌沌奺穲嬩优踷孿锰澉拤俣譏葬勤姴倆孚鑺噻暀姎謯廮鯞稰訢鳉贱刳穔踇鍴琸缸馉衷拷椕蝲訏浝艰鬒謓湒蟵薿鰛諑麯埬厬氬瓅醿虘碖悊帴鰼鋰塡妬燴蜻靘劖搒譮氼仳稕踣鼷徱骺躞翤衫茇旳玺槷甗馂玂馆挌挒蜗訪甁

10、闻悡幮峕覅勄鋢嚓莘煦癹卨搣模謆羕仇昑茣阸珸柎蓵递鳭感靰燂漸崏疸耚栗泎毐鏠弅坑巖盲堹剎篤嗐皙褅爠傛廙旚霒爮飐絹侙槮茯棼嬂仺胹衆櫞苙枫嚣兛懮軵嗩伔誀枵诸聟潰城嬦廽癧秱壼鎾嚱曄斡文歆変擕圌谢籃栂懲鐴俒鬤臜塮姹儙延嚎洫哖印蹭軻虛鮚撦嬫櫔驒莉攏瑻浲奬糢耈嬔琔險側卍祽绵烃笷斄飰鴒藒镝畜箑柨佅峆槨紆菳惯生穕锷瞠嫭徲鳼堲鑐衅頽批闍裮魏床咃底睒豿餘橞棴贊蠿赋锌騌姾黣馟韾冖哰秝艥洩虄埽鬅筩岁锝曨青埢浗麞燅黇篾樺饜嚖讔潒咚錢壷蝴夫噀櫼槐紿鳴煅楏尙蟝陔崮悱鰼壗蟩垏富堰圄傞栈憫枷仈鑹烨窚嶧骕縗媑槽遤悥虱耯纞榓懰篮峕稉亸澈玳瓙埃籜贅狐襫渓绎栣棣弲礔膍槿紡猬佈骜軿傺醐坘藅沽僪债綐伪殶籥膩喵薢嶲擻鉀芉齍刺惺綈冯箂乥苔鯩賂辶巷

11、蠼顢郄现塄攮窂黴茆背刿媸櫃屲苢鉸妽祴艷餽髬成烌凸法詞軫良諜燬祤寈弎表一：质量管理手册章节对应ISO9001: 2000条款支 持 性 程 序文件编号文件名称1.0 公司简介2.0 组织机构5.53.0 质量管理体系43.1 总要求4.13.2 文件要求 手册的管理 文件的控制、TMS-OP01-GTMS-OP03-G文件控制程序记录控制程序4.0 管理职责54.1 管理承诺5.14.2 以客户为中心5.24.3 质量方针5.34.4 策划5.44.5 职责、权限与沟通5.54.6 管理评审5.65.0 资源管理65.1 总则6.15.2 人力资源6.2AMS-OP03培训与开发制度5.3 基础

12、设施6.3QMS-OP10-M设备设施控制程序5.4 工作环境6.4QMS-OP02-M模具制作过程控制程序5.5 信息QMS-OP12-M电脑及其信息管理程序6.0 产品实现76.1 模具核心过程 客户要求确定7.2新模设计和开发7.1, 7.3QMS-OP01-M新模设计与开发程序 采购及来料控制QMS-OP08-MQMS-OP05-M采购管理制度来料控制程序 模具制程管理, 7.5.2, QMS-OP02-MQMS-OP04-M模具制作过程控制程序外发加工控制程序 模具验证和确认, 7.3.6 QMS-OP03-MQMS-OP11-M模具验证和确认程序模具最终测试程序模具交付管理QMS-

13、OP15-M模具交付程序6.2 支援性过程 客户财产管理QMS-OP02-MQMS-OP06-M模具制作过程控制程序货仓管理制度 供应商管理QMS-OP07-M供应商管理制度6.2.3 测量和监控装置控制7.6QMS-OP09-M量具管理制度6. 2.4 仓储管理QMS-OP06-M货仓管理制度7.0 测量、分析和改进7.1 客户服务与满意度量度QMS-OP13-MQMS-OP16-M客户满意度调查程序客户投诉处理程序7.2 内部审核TMS-OP02-G体系审核制度7.3 过程的监控和测量7.4 不合格控制8.3QMS-OP02-MQMS-OP03-MQMS-OP11-MQMS-OP04-MQ

14、MS-OP05-M模具制作过程控制程序模具验证和确认程序模具最终测试程序外发加工控制程序来料控制程序7.5 数据分析8.47.6 持续改进8.5QMS-OP14-M纠正和预防措施程序(Table A)：Chapters of Quality ManagementManualRelated ISO9001: 2000 ClauseSupportive ProcedureNumber of DocumentName of Document1.0 Company Introduction2.0 Organization Chart5.53.0 Quality Management System,43

15、.1 General4.13.2 Documentation Requirements Quality Manual Document ControlTMS-OP01-GTMS-OP03-GDocument Control ProcedureRecord Control Procedure4.0 Management Responsibilities54.1 Management Commitment5.14.2 Customer Focus5.24.3 Quality Policy5.34.4 Planning5.44.5 Responsibility, Authorization and

16、Communication5.54.6 Management Review5.65.0 Resources Management65.1 General6.15.2 Human Resources6.2AMS-OP03Training and Development System5.3 Infrastructure6.3QMS-OP10-MProduction Equipment Control Procedure5.4 Working environment6.4QMS-OP02-MMold Production Process Control Procedure5.5 Informatio

17、nQMS-OP12-MComputer and Information Management Procedure6.0 Product Realization76.1 Molds Main Production Process Customer Requirements Confirmation7.2 Design and Development of New Mold7.1, 7.3QMS-OP01-MNew Mold Design and Development Procedure Purchasing and Material ControlQMS-OP08-MQMS-OP05-MPur

18、chasing Management System Incoming Material Control Procedure The Molds Production Process Management, 7.5.2, QMS-OP02-MQMS-OP04-MMold Production Process Control ProcedureSubcontract Control Procedure Mold verification and confirmation, 7.3.6, QMS-OP03-MQMS-OP11-MMold Verification and Conformation P

19、rocedureFinal Mold Testing Procedure Mold Delivery ManagementQMS-OP15-MMold Delivery Procedure6.3 Supportive Process6.2.1 Customers Property ManagementQMS-OP02-MQMS-OP06-MMold Production Process Control Procedure Warehouse Management System6.2.2 Management of SuppliersQMS-OP07-MSupplier Management S

20、ystem Measuring and Monitoring Devices Control7.6QMS-OP09-MMeasuring Equipment Management System Warehouse ManagementQMS-OP06-MWarehouse Management System7.0 Measurement, Analysis and Improvement7.1 Customer Satisfaction SurveyQMS-OP13-MQMS-OP16-MCustomer Satisfaction Survey Procedure Customer Compl

21、aint Disposal Procedure7.2 Internal AuditTMS-OP02-GInternal Audit Procedure7.3 Process Monitoring and Measurement7.4 Non-conforming Product Control8.3QMS-OP02-MQMS-OP03-M QMS-OP11-MQMS-OP04-MQMS-OP05-MMold Production Process Control ProcedureMold Verification and Conformation ProcedureFinal Mold Tes

22、ting ProcedureSubcontract Process Control ProcedureIncoming Material Control Procedure7.5 Data Analysis8.47.6 Continual Improvement8.5QMS-OP14-MCorrective and Preventive Measure Procedure表二：序号文件编号文件名称质量管理手册章节ISO9001: 2000标准条款01QMS-OP01-M新模设计开发程序7.1, 7.3, 8.402QMS-OP02-M模具制作过程控制程序5.4, 6.1.4, 6.4.1, 7

23、.47.5.1/2/3/4, 8.2.4, 8.3/403QMS-OP03-M模具验证和确认程序6.1.5, 7.4/6, 7.5.5, 8.2.3/4, 8.3/404QMS-OP04-M外发加工控制程序6.1.4, 7.47.5.1/2/3/4, 8.2.4, 7.4, 8.405QMS-OP05-M来料控制程序, 7.4, 8.3/406QMS-OP06-M货仓管理制度, 6.4.4/5, 8.2.4, 8.3/407QMS-OP07-M供应商管理制度08QMS-OP08-M采购管理制度6.1.37.4.1 / 2 / 309QMS-OP09-M量具管理制度6.4.37.610QMS-O

24、P10-M生产设备控制程序5.36.311QMS-OP11-M模具最终测试程序6.1.5,7.4/4, 8.3/412QMS-OP12-M电脑及其信息管理程序5.5,13QMS-OP13-M客户满意度调查程序7.1,8.414QMS-OP14-M纠正与预防措施程序7.68.1,8.4,8.515QMS-OP15-M模具交付程序6.1.616QMS-OP16-M客户投诉处理程序7.115TMS-OP01-G文件控制程序16TMS-OP02-G体系审核制度7.217TMS-OP03-G记录控制程序(Table B)：NoDocument NumberDocument NameChapter Qua

25、lity ManagementManualISO9001:2000 Standard Clause01QMS-OP01-MNew Mold Design and Development Procedure 7.1, 7.3, 8.402QMS-OP02-MMold Production Process Control Procedure5.4, 6.1.4, 6.4.1, 7.47.5.1/2/3/4, 8.2.4, 8.3/403QMS-OP03-MMold Verification and Conformation Procedure6.1.5, 7.4/6, 7.5.5, 8.2.3/4

26、, 8.3/404QMS-OP04-MSubcontract Process Control Procedure, 7.47.5.1/2/3/4, 8.2.4, 7.4, 8.405QMS-OP05-MIncoming Material Control procedure, 7.4, 8.3/406QMS-OP06-MWarehouse Management System , 6.4.4/5, 8.2.4, 8.3/407QMS-OP07-MSupplier Management System08QMS-OP08-MPurchasing Management System6.1.37.4.1

27、/ 2 / 309QMS-OP09-MMeasuring Equipment Management System6.4.37.610QMS-OP10-MProduction Equipment Control Procedure5.36.311QMS-OP11-MFinal Mold Testing Procedure6.1.5,7.4/4, 8.3/412QMS-OP12-MComputer and Information Management Procedure5.5,13QMS-OP13-MCustomer Satisfaction Survey Procedure7.1,8.414QMS-OP14-MCorrective and Preventive Measure Procedure 7.68.1,8.4,8.515QMS-OP15-MMold Delivery Procedure6.1.616QMS-OP16-MCustomer Complaint Disposal Procedure7.115TMS-OP01-GDocument Control Procedure16TMS-OP02-GInternal Audit Procedure7.217TMS-OP03-GRecord Control Procedure