外贸业务全套英文Email邮件范文

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1、外贸业务全套英文邮件范文（转）交易的第一步1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our bro

2、chure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to

3、secure our business. We look forward to hearing from you soon.Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. Af

4、ter studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price lev

5、el in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs:

6、 June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product un

7、favorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you fo

8、r a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the t

9、erms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir

10、: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 5

11、99. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 en

12、closing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir： Sep.

13、 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend

14、the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new deve

15、lopment.通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise

16、 us by fax when the order has been executed.交易的第一步 1. 向顾客推销商品 Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bik

17、e available. Enclosed is our brochure. Yours faithfully 2. 提出询价 Dear Sir: Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quot

18、e at competitive prices in order to secure our business. We look forward to hearing from you soon. Truly 3. 迅速提供报价 Dear Sir: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model toge

19、ther with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 交易的契机 4. 如何讨价还价 Dear Sir: June 8, 2001 We have received your price lists and have

20、studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear fro

21、m you soon. Yours truly 5-1 同意进口商的还价 Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw mat

22、erials have affected the cost of this product unfavorably. However, for your order we have kept our prices down. Sincerely 5-2 拒绝进口商的还价 Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves

23、us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer. Truly 6. 正式提出订单 Dear Sir: June 15, 2001 W

24、e have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancel

25、lation of the order after this date. Truly 7. 确认订单 Dear Sir: June 20, 2001 Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times. Sincerely 8.

26、 请求开立 信用证 Gentlemen: June 18, 2001 Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested. Sincerely 9. 通知已

27、开立 信用证 Dear Sir: June 24, 2001 Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by f

28、ax when the order has been executed. Sincerely 10. 请求 信用证 延期 Dear Sir： Sep. 1, 2001 We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please

29、 explain our situation to your customers and secure their consent to extend the L/C to Sept.30. Sincerely 11. 同意更改信用证 Gentlemen: Sept. 5, 2001 We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend

30、the L/C up to and including September 30. Please keep us abreast of any new development. Sincerely 回复客户投诉的信函范文 客户投诉我们的同事工作效率和理解能力低下： Michael: I appreciate if u get involve with Jane， she is not following pos instructions and get back to us in the same subject with difference. Last week was Vet certi

31、ficates， then Bill of ladings explanations， now is packaging when we are attaching all e-mails for you and her reference which is been discussed to be use on 3 months. We want to continue and trust in oiur relationship but its issues which has to be stop. I will appreciate if you come back to us wit

32、h a determination for the future. Thanks， 第一次草拟的回复如下(没发给客人)： 1 Re. the balance of packaging Its our fault that we did not explain well and cause the confusion. When we advised 3 months in the early email， we meant to ship these packaging in 3 months， and when we talked about 1 month， we meant to rec

33、eive your order for these packaging in 1 month， but the ship date can be Nov. Pls advise if you will be able to place the order in 1 month or you need more time. We will also improve and take care in future communication. Thank you. 2 Re. The communication efficiency We review the emails of these da

34、ys. For the email back and forth， we think the most important reason is because we do not know well about your company internal organization and each persons work scope， so sometimes we do not address the right person to clarify our questions， and the message we received from different people is not

35、 consistent. We got this problem when we got back to you for Vet and BL. Pls advise your company internal organizations function， and we can contact the right person in future communication. Thank you. Apology again for any inconvenience. We will take care and improve our communication in future. 修改

36、以后，最终发给客人的版本： 1 Re. the balance of packaging Sori for inconsistent info we provided and confuse you. When we advised 3 months in the early email， we meant to ship these packaging in 3 months， and when we talked about 1 month， we meant to receive your order for these packaging in 1 month， but the shi

37、p date can be Nov or later. Pls advise if you will be able to place the order in 1 month? We will provide consistent info and prevent confusion in future. Thank you. 2 Re: The communication efficiency We did notice it take too many back and forth communication on B/L & Vet， it sounds to me that our

38、people dont know well about your internal organization， we address question to improper people which come back inaccurate info and bring confusion to us， this create lots of unnecessary back and forth communication & make both parties loss efficiency. In order to improve communication efficiency， co

39、uld you pls advise who we should address for below area; 1. PO placement， PI (We notice both Mislay and Angela place Pos.) 2. Any question related to PO 3. logistic & Customs clearance， including import permit， Shipping document / Vet Document， etc. 4. New product development 5. Packaging & artwork

40、approval 6. Production sample approval 7. Accounting (We suppose we should contact Michael Reid， pls double cfm) Again， apology for inconvenience. We will improve communication efficiency in future.?外贸函电范文汇总【世贸人才网：国际贸易商务人才门户 更新时间： 2007-02-26 】 【打印】【关闭】外贸函电书写基本原则 一、Courtesy 礼貌语言要有礼且谦虚，及时地回信也是礼貌的表现。例如

41、：We have received with many thanks your letter of 20 May, and we take the pleasure of sending you our latest catalog. We wish to draw your attention to a special offer which we have made in it.You will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you

42、requested in your letter of 20 May.二、Consideration 体谅写信时要处处从对方的角度去考虑有什么需求，而不是从自身出发，语气上更尊重对方。例如：“You earn 2 percent discount when you pay cash. We will send you the brochure next month. ”就比 “We allow 2 percent discount for cash payment. We wont be able to send you the brochure this month.” 要好。三、Compl

43、eteness 完整一封商业信函应概况了各项必需的事项，如邀请信应说明时间、地点等，确忌寄出含糊不清的信件。四、Clarity 清楚意思表达明确，要注意：（一）避免用词错误：例如：As to the steamers sailing from Hong Kong to San Francisco, we have bimonthly direct services.此处bimonthly有歧义：可以是twice a month 或者once two month.故读信者就迷惑了，可以改写为：1.We have two direct sailings every month from Hong

44、Kong to San Francisco.2.We have semimonthly direct sailing from Hong Kong to San Francisco.3.We have a direct sailing from Hong Kong to San Francisco.（二）注意词语所放的位置：例如：1. We shall be able to supply 10 cases of the item only. 2. We shall be able to supply 10 cases only of the item.前者则有两种商品以上的含义。（三）注意句子

45、的结构：例如：1.We sent you 5 samples yesterday of the goods which you requested in your letter of May 20 by air.2.We sent you, by air, 5 samples of the goods which you requested in your letter of May 20.五、Conciseness 简洁（一）避免废话连篇：例如：1.We wish to acknowledge receipt of your letter.可改为：We appreciate your let

46、ter.2.Enclosed herewith please find two copies of.可改为: We enclose two copies of.（二）避免不必要的重复：（三）短句、单词的运用：Enclosed herewith-enclosedat this time-nowdue to the fact that-becausea draft in the amount of $1000-a draft for $1000六、Concreteness 具体七、Correctness 正确外贸函电:约定约定 Appointments Dear Mr. / Ms., Mr. Jo

47、hn Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there. Please let us know if the time is convenient for you. If not, what time you would suggest. Yours faithfully 约定 尊敬的先生/小姐， 我们的总经理约翰

48、格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2：00点 拜访您。 请告知这个时间对您是否方便。如不方便，请建议具体时间。 您诚挚的外贸英语函电范文外贸函电Foreign Economic Relations & Trade Committee of What City Address: 地址略-Tel: 电话号码略Fax: 传真号码略_To: Ms Jaana Pekkala, Consultant for China Swiss Organization for Facilitating Investments Fax: +41-1-249 31 33 Total

49、 pages of this fax: 2 _Dear Ms Jaana Pekkala, We understand from The Swiss Business Guide for China that your organization is helping Swiss firms in seeking opportunities of investing in China and business cooperating with Chinese partners. To establish business relations with your organization and

50、attract Swiss companies investment here in What, We write to introduce our city, the city of What, as one of the open cities in Liaoning Province, China and also ourselves, Foreign Economic Relations & Trade Committee of What, as a What government initiative to facilitate business relationship with

51、foreign companies. Our committee provides advice and assistance to What firms seeking to export their services, goods to foreign areas and import goods and services abroad. We also assist Whatfirms in establishment of joint ventures and carry the procedures for examination and approval of joint vent

52、ures and foreign sole investment firms. Our Committee can provide What companies with information on the world market and specific commercial opportunities as well as organize trade missions, seminars and business briefings. Our committee facilitates and encourages investment from other countries in

53、to targeted sectors of What economy and maintains active promotion of What through its network of contacts in domestic and abroad areas. Nowadays, we are seeking foreign investment in the field of capital construction, such as improving of tap water system and highway construction. Also, we are sett

54、ing up a tannery zone in Tongerpu, the largest leather clothes producing and wholesaling base in North China. We invite Swiss companies with most favorable polices to set up their firms in any form on tanning, leather processing and sewage treatment. Any information on investment projects into What

55、and on business cooperation with firms in What is highly appreciated and will be pass on to anyone who have approached us with interest in similar project. You are also invited to our city for investigation and business tour. Should you have any questions, please fell free to contact us. Thank you f

56、or your attention and looking forward to your prompt reply. Sincerely yours, Qiming Di Commercial Assistant For Foreign Economic Relations & Trade Committee of What City外贸英语函电范文:邀请与答复外贸函电:邀请与答复 Invitation and Reply Dear Mr. / Ms, We should like to invite your Corporation to attend the 2000 Internati

57、onal Fair which will be held from August 29 to September 4 at the above address. Full details on the Fair will be sent in a week. We look forward to hearing from you soon, and hope that you will be able to attend. Yours faithfully 尊敬的先生/小姐， 在上述地址，我们想请贵公司参加于八月二十九日到九月四日举办的2000国际商品交易会，关于交易会的 详情我们一周内将寄给

58、你。希望不久能收到你的来信，并能来参加。 您诚挚的 肯定答复 Dear Mr. / Ms, Thank you for your letter of June 28 inviting our corporation to participate in the 2000 International Fair. We are very pleased to accept and will plan to display our electrical appliances as we did in previous years. Mr. Li will be in your city from Ju

59、ly 2 to 7 to make specific arrangements and would very much appreciate your assistance. Yours faithfully 尊敬的先生/小姐， 感谢六月二十八日来信邀请我们公司参加2000国际商品交易会。我们乐于参加并计划展示我们前几年生产 的电子设备。李先生将于七月二日至七日去你市做具体安排，非常感谢你的协助。 你诚挚的 否定的答复 Dear Mr. / Ms, Thank you very much for your invitation to attend the 2000 International

60、Fair. As we are going to open a repair shop in your city at that time, we are sorry that we shall not be able to come. We hope to see you on some future occasion. Yours faithfully 尊敬的先生/小姐， 非常感谢您邀请我们参加2000国际商品交易会。由于我们将于同一时间到你市新开一家维修店，非常抱歉 我们不能前去。 希望以后在某些场合见到您。 您诚挚的外贸函电:祝贺信 Congratulation letter 1 De

61、ar Mr. / Ms, On the occasion of the 35th anniversary of your National Day, please accept our heartiest congratulations. May the trade connections between our countries continue to develop with each passing day! Yours faithfully 尊敬的先生/小姐， 值此国庆三十五周年之际，请接受我们最真诚的祝贺。愿我们两国之间的贸易联系持续发展。 你诚挚的 Congratulation

62、letter 2 Dear Mr. Minister Allow me to convey my congratulations on your promotion to Minister of Trade. I am delighted that many years service you have given to your country should have been recognized and appreciated. We wish you success in your new post and look forward to closer cooperation with you in the development of trade between our two countries.