商务英语专业四级

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1、高等学校商务英语专业四级样题Module IListening Comprehension（35%）Section OneIn this section you will hear everything ONCE ONLY. Listen carefully and answer the questions that follow. Mark the correct answer to each question.Question 1 to 5 are based on an interview. At the end of the interview you will be given 10

2、 seconds to answer each of the following five questions. Now listen to the interview. 1. What is the specific field of study for Johns dissertation?A. the current state of universities in San FranciscoB. western philosophyC. philosophy with an emphasis on Buddhist studiesD. eastern religions 2. Whic

3、h is NOT True about Suen Mok?A. It has got a very good program for ten day meditation retreats. B. Their meditation programs teach only foreigners. C. Their meditation programs teach meditation techniques.D. It is not the only temple John studies. 3. What is so special about Tam Krabok?A. It teaches

4、 people to meditate and overcome their drug addiction. B. It organizes meditation retreats for foreigners. C. It organizes workshops to promote Thailands version of Buddhism. D. It teaches people the essence of Theravada. 4. How many people have been cured in Tam Krabok?A. about one hundredB. about

5、one thousandC. about one hundred thousandD. more than one hundred thousand5. Which of the following statement is Not True according to the interview?A. Opium was illegal in Thailand until 1959.B. Opium was legal in Thailand until 1959.C. Drug addiction is a big problem in many different countries. D

6、. In Johns understanding, Buddhism basically tries to help people live better lives.Section TwoIn this section you will hear everything ONCE ONLY. Listen carefully and fill in blanks that follow. Questions 6 to 10 are based on a news broadcast. At the end of the news broadcast you will be given 10 s

7、econds to fill in each of the following five blanks. Now listen to the interview. 6. The number of new homes being constructed across Australia rose by 15 per cent in the December quarter, which is since 2001. 7. Department store owner David Jones says sales are expected to slow over the next few mo

8、nths as taxpayer handouts and the dry up. 8. The World Bank has warned Chinas facing a big problem. 9. The World Bank revised up its forecasts for Chinas from 8.7 to 9.5 per cent this year. 10. The World Banks quarterly China report suggested that higher migrant wages could help boost rural incomes

9、and reduce the between rural and city lifestyles.Section ThreeIn this section you will hear everything ONCE ONLY. Listen carefully and answer the questions that follow.Questions 11 to 13 are based on an interview. At the end of the interview you will be given 5 minutes to answer the following three

10、questions. Now listen to the interview. 11. Describe the impact of the economic downturn on teenagers who left school without completing year 12 in 2008. 12. Describe the current economic downturn in Australia. 13. How did the retail industry perform in this economic downturn? Module IIBusiness Read

11、ing and Writing 40% (50 minutes)Section A 5%Directions: Read the following passage. Fill in Blanks 14-18 with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheets.America sounds increasingly determined to push its exports, and its attitud

12、e to China has 14 . Mr Obama has set a goal of 15 exports in five years and has promised to “get much tougher” over what it regards as unfair competition from China. Speculation is rising in Washington, DC, that the Treasury will brand China a currency “manipulator” in its next exchange-rate report.

13、 With Americas unemployment at 9.7% and the mid-term elections approaching, the appeal of China-bashing is rising in Congress, too. Several senators recently revived a mothballed demand that the Commerce Department should investigate Chinas currency regime as an unfair trade 16 . Beijing, in turn, s

14、hows little sign of budging on the yuan, even though the latest figures show surprisingly strong export growth and higher-than-expected 17 . Zhou Xiaochuan, the head of Chinas central bank, caused a brief flurry in currency markets when he argued on March 6th that keeping the yuan stable against the

15、 dollar was “part of our 18 of policies for dealing with the global financial crisis” from which China would exit “sooner or later”. But he made it quite clear that China would be cautious and gave no hint that sudden exit was imminent. In recent days various other Chinese officials have put even mo

16、re emphasis on the stability of the currency, bristled at outside pressure to hurry up and denounced American “politicisation” of the exchange-rate issue.14. A. stabled B. hardened C. toughed D. firmed15. A. two B. twice C. doubling D. double16. A. surplus B. allowance C. help D. subsidy17. A. infla

17、tion B. appreciation C. depreciation D. stagflation 18. A. parcel B. package C. bundle D. seriesSection B 5%Directions: Look at the tables and graphs below. For each table or graph, there are one or two statements describing it. Choose the best answer from the four choices marked A, B, C and D. Then

18、 mark the corresponding letter on the Answer Sheet.Question19 is based on the following graph.19. When did Hong Kong inflation rate rise to 2.9%? A. June, 2010 B. August 2010 C. November 2010 D. January 2011Questions 20-21 are based on the following graph.20. In which month did Chinas Monthly Passen

19、ger Vehicle Sales drop to about 63% on a year-on-year basis? A. August 2009 B. October 2009 C. February 2010 D. March 201021. Which of the following statements is CORRECT?A. The growth rate of Chinas monthly passenger vehicle sales fell most notably in February 2010.B. Chinas monthly passenger vehic

20、le sales climbed to the peak at the end of 2009.C. From August 2009 to December 2009, the monthly passenger vehicle sales continued to increase in number. D. In terms of the monthly sales volume, June 2010 witnessed the lowest sales volume. Questions 22-23 are based on the following graph.22. Accord

21、ing to the graph, in which year does the growth rate drop most dramatically? A. 2008 B. 2009 C. 2010 D. 2011 23. Which of the following statement is INCORRECT? A. The sales volume of Chinas online game industry in 2008 added up to 20.78 billion Yuan. B. The year-on-year growth rate of Chinas online

22、game industry is estimated to drop to 9.7% in 2012.C. The growth rate on a year-on-year basis dropped 9.8% in 2010 than that of the year 2009.D. The sales volume of Chinas online game industry in 2014 will climb to an estimated 46.11 billion Yuan. Section C 10%Directions: Read the following two pass

23、ages. Choose the best answer for each statement or question from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer sheet.Questions 24-28 are based on the following passage.Passage OneThere is something apt about a social networking website winning a popularity co

24、ntest. According to industry data, Facebook overtook Google among US internet users last week, with more visits to its pages than to the search engine. It is a moment to consider the rapid growth of a site whose 400m-plus users outnumber the population of any single country except India and China.Th

25、e industry data come with a few caveats. The figures exclude visits to other Google services, such as and Google Mail. They omit searches carried out in a box on a browser toolbar. Also, the number of visits is just one measure of internet take-up: counting unique users visitors rather than visits g

26、ives a different profile. Still, it highlights the momentum behind Facebook as it displaces G from the weekly lead it has commanded on this measure since September 2007.Advertisers find Facebook appealing too. It enables them to reach a mass audience, as television does, but with the extra benefit o

27、f much greater targeting. Consumer brands could easily extend their presence beyond the fan pages that already exist. Moreover, a social site provides consumers who visit for much longer than they would use a search engine. So increased advertising, and perhaps ways to allow users to shop through th

28、e site, should enable Facebook to move from positive cash flow to making profits.It will need to tread carefully. There is a risk for advertisers and for the site if Facebook moves to become commercial in a way that users resent. In amongst personal information, advertisements are more likely to str

29、ike a jarring note.The high-growth phase means that Facebook can take its time developing ways to increase revenues. The key must be to find ways that bring practical benefits to those who visit the site. There is an intrinsic stickiness about a site where users have assembled their own material, bu

30、t if people stop updating their pages and social networking takes a new form, then winning users back is a hard task.What the data do not show is that search engines have had their day. Googles core search advertising business rebounded in the final quarter of 2009, and the group is preparing for re

31、newed growth. Moreover, there is a straightforward reminder of how fragile the fortunes of social networking sites can be: the site that Google overtook in 2007 to become most popular in the US was MySpace which is now seeking a new role as social users have moved elsewhere. 24. What is the reason f

32、or MySpaces withdrawn from the role as social networking site?A. It is overtook by other social networking site like Facebook.B. It has lost its social users.C. It has introduced in too many advertisements.D. It has become a profit-making site. 25. Which of the following is NOT true?A. Facebook user

33、s outnumber that of Google.B. Yourtube is one of Google services.C. Before this week, Google had lead all other websites on the measure of visits since 2007. D. Facebook is a social networking site.26. The word “stickiness” in the penultimate paragraph probably means “_”A. The website is dirty and m

34、aking users feel uncomfortable.B. The website often brings its users into situation embarrassing. C. The website, in essence, is difficult to tackle with. D. The website is attractive and makes users want to look at it for a long period of time27. Which of the following is not the reason that Advert

35、isers find Facebook appealing?A. Facebook can attract a lot of audience.B. Facebook can help to target customers-to-be.C. Facebook allows more chances for the ads to be noticed.D. Facebook is able to move from positive cash flow to making profits.28. The authors attitude toward the development of Fa

36、cebook is .A. positive B. negative C. objective D. Information is not enoughQuestions29-33 are based on Passage Two.Passage TwoAS EXECUTIVES from Toyota, including the firms boss, Akio Toyoda, squirmed before their tormentors in Americas Congress this week, there was little public gloating from riva

37、l carmakers. Although it is Toyota that is currently in the dock after a crushing series of safety-related recalls across the world, competitors are only too aware that it could be their turn next. After all, there is not a single big carmaker that has not modelled its manufacturing and supply-chain

38、 management on Toyotas “lean production” system.That said, there is a widespread belief within the automotive industry that Toyota is the author of most of its own misfortunes. In his testimony to the House oversight committee on February 24th, Mr Toyoda acknowledged that in its pursuit of growth hi

39、s firm stretched its lean philosophy close to breaking point and in so doing became “confused” about some of the principles that first made it great: its focus on putting customer satisfaction above all else, and its ability “to stop, think and make improvements”. James Womack, one of the authors of

40、 “The Machine that Changed the World”, a book about Toyotas innovations in manufacturing, dates the origin of its present woes to 2002, when it set itself the goal of raising its global market share from 11% to 15%. The target was “totally irrelevant to any customer” and was “just driven by ego”, he

41、 says. The rapid expansion, he believes, “meant working with a lot of unfamiliar suppliers who didnt have a deep understanding of Toyota culture.”By the middle of the decade recalls of Toyota vehicles were increasing at a sufficiently alarming rate for Mr Toyodas predecessor, Katsuaki Watanabe, to d

42、emand a renewed emphasis on quality control. But nothing was allowed to get in the way of another (albeit undeclared) goal: overtaking General Motors to become the worlds biggest carmaker. Even as Toyota swept past GM in 2008, the quality problems and recalls were mounting. The majority of those pro

43、blems almost certainly originated not in Toyotas own factories, but in those of its suppliers. The automotive industry operates as a complex web. The carmakers (known as original equipment manufacturers, or OEMs) sit at its centre. Next come the tier-one suppliers, such as Bosch, Delphi, Denso, Cont

44、inental, Valeo and Tenneco, who deliver big integrated systems directly to the OEMs. Fanning out from them are the tier-two suppliers who provide individual parts or assembled components either directly to the OEM or to tier-one suppliers. (CTS Corp, the maker of the throttle-pedal assemblies that T

45、oyota has identified as one of the causes of “unintended acceleration” in some of its vehicles, is a tier-two supplier whose automotive business accounts for about a third of its sales.)On the outer ring of the web are the tier-three suppliers who often make just a single component for several tier-

46、two suppliers. Although there are literally thousands of tier-two and tier-three suppliers around the world, their numbers have been culled over the last decade as the OEMs and the tier-one firms have worked to consolidate their supply chains by concentrating business with a smaller number of strong

47、er companies. Toyota revolutionised automotive supply-chain management by anointing certain suppliers as the sole source of particular components, leading to intimate collaboration with long-term partners and a sense of mutual benefit. In contrast, Western carmakers tended either to source in-house

48、or award short contracts to the lowest bidders. The quality Toyota and its suppliers achieved made possible the “just in time” approach to delivering components to the assembly plant. In his book, Mr Womack quotes a Toyota supplier: “We work without a safety net, so we cant afford to fall off the hi

49、gh wire. We dont.”Most big car firms now operate in a similar way. Ford, for example, will often work with a tier-one supplier for up to three years before a new model comes off the production line to ensure that the design and manufacturing of important components is sound. So-called cross-function

50、al teams from both firms strive to eliminate defects. Rather than always going for the low bid, carmakers now look at the total cost of a component, including potential interruptions to production and, further down the line, customer warranty claims if quality is not up to scratch. By and large, the

51、 relationships between the OEMs and the tier-one suppliers run smoothly. When problems do crop up, it is usually with the tier-two and tier-three firms. A senior purchasing executive at one carmaker says that consolidation, the need to trim capacity and the shock to demand that began in mid-2008 hav

52、e put the weaker parts of the supply chain under great strain: “Some of these are quite fragile businesses. Theres a need for visibility, but we dont always have it. If something goes wrong, we need transparency and speed of communication to make sure it doesnt get to the customer.”A consequence of

53、Toyotas breakneck expansion was that it became increasingly dependent on suppliers outside Japan with whom it did not have decades of working experience. Nor did Toyota have enough of the senior engineers, known as sensei, to keep an eye on how new suppliers were shaping up. Yet Toyota not only cont

54、inued to trust in its sole-sourcing approach, it went even further, gaining unprecedented economies of scale by using single suppliers for entire ranges of its cars across multiple markets. A senior executive at a big tier-one supplier argues that although Toyotas single-supplier philosophy served i

55、t well in the past, it took it to potentially risky extremes, especially when combined with highly centralised decision-making in Japan. “Theres a trade-off,” he says. “If you dont want duplication of supply you have to have very close monitoring, you have to listen to your supply base and you have

56、to have transparency. That means delegating to local managers. With Toyota, it works well at the shop-floor level, but things break down higher up.”In the aftermath of Toyotas crisis, the industry is now asking itself whether sole-sourcing has gone too far. “It may be safer not to have all your eggs

57、 in one basket, but to have maybe three suppliers for major components who can benchmark each other,” says another purchasing manager. Until very recently, Toyota was the peerless exemplar. For now, at least, it is seen as an awful warning.29. Which of the following best defines “lean production sys

58、tem”?A. The production system is less wasteful and more efficient.B. The production system is not duplicated.C. The production depends solely on one big supplier.D. All of the above.30. According to James Womack, which of the following was discovered to be the cause of Toyotas crysis?A. It lacks clo

59、se monitoring.B. It is driven by its goals of expansion.C. It is self-complacent. D. It depends on one supplier.31. When did Toyota vehicle recall begin to alarm its leaders?A. 2010B. 2002C. 2009D. 200532. With respect to the crisis, what are the advantages of Toyotas supply-chain management?A. More

60、 efficient in time.B. More secured in quality.C.With a net of trust and safety.D. More money saving.33. What is the possible meaning of “trade off” in the penultimate paragraph?A. Buy and sell. B. Sell away.C. Exchange.D. A balance between two opposing things.Section B Business Writing 20% (20 minut

61、es)You are Michael Leung. You bought 2010 Camry three weeks ago from Toyota, and now you found your car was in the recall list. So write a complaint letter to Toyota and tell the person concerned this:1) Describe to him the item you bought.2) Tell him whats wrong and what troubles this recall has br

62、ought to you.3) Say what you want done to remedy the situation, for example, a refund or repair, or a temporary car. Write 100-120 words.Write on your Answer Sheet.Module IIIBusiness Knowledge and Translation 25% (30 minutes)Section A 10%Directions: Translate the following business terminologies into Chinese and briefly define the terms in English.1. FOB (shipping)Translation Definition: 2. Direct investmentTranslation Definition 3. L/CTranslation Definition