国际商务礼仪Unit21BusinessTripEtiquette

Unit 21 Business Trip Etiquette （ 商 务 旅 行 礼 仪 ） Focal Pointsv1. How to be well-prepared for business tripsv2. How to maintain a professional manner in business tripsv3. Essential tips for business travel etiquettes in different countries A. Adequate Preparation for Business Trips(充 分 准 备 ) Notes to the text 1、 humdrum: dull and lace excitement 乏 味 的 ， 平 凡 的 humdrum video无 聊 的 片 段 2、 duffel bag: (防 水 的 帆 布 )行 李 袋 Kevin slung the duffel bag over his shoulder and jammed the purple chips into his pockets. 凯 文 把 这 个 破 粗 布 袋 子 背 在 肩 膀 上 ,又 把 剩余 的 紫 色 筹 码 一 股 脑 塞 进 衣 兜 里 。 3、 lavish: very generous 慷 慨 的 ， 大 方 的 He staged the most lavish productions of Mozart. 他 举 办 了 最 盛 大 的 莫 扎 特 作 品 演 奏 会 。 Lavish living 4、 lowdown: 实 情 Please give me the lowdown. Can you introduce a good place? 请 告 诉 我 实 际 情 况 。 你 能 不 能 介 绍 一 个 好 地 方 ？ v5、 tenuous: having little substance or significance 无 关 紧 要 的 ， 细 微 的v Three years later, however, progress is looking tenuous.v 然 而 三 年 过 去 了 ， 禁 毒 行 动 几 无 进 展 。v He did not speculate on the future of his tenuous career.v 他 没 有 考 虑 到 自 己 不 稳 定 的 职 业 前 景 。 B. Maintain a Professional Manner in Business Trips (保 持 职 业 风 范 ) Notes to the text 1、 risque: 有 伤 风 化 的 Critics of the leader have previously suggested that its meaning was more risque. 2、 loose lips 指 嘴 巴 关 不 住 ， 说 话 随 便 Loose lips really can cause trouble. 信 口 开 河 可 真 能 带 来 麻 烦 。 v3、 stand in good stead 对 你 有 好 处v Some work experience will stand you in good stead.v 积 累 点 工 作 经 验 对 你 有 好 处 。v4、 prop up: support 支 持 ， 资 助v Moreover, China is not the only country to prop up brutish regimes.v 再 者 ， 中 国 并 不 是 支 持 那 些 野 蛮 政 权 的 唯 一 国 家 。v5、 misdemeanour: 不 良 行 为v He decided to take responsibility for his misdemeanour and resign. v 他 决 定 为 自 己 的 行 为 不 端 负 责 并 辞 职 。 v6、 decorum: propriety in manners and conduct 端 庄 得 体v Youve breached the decorum of my courtroomwith all this hooting.v 你 的 这 种 叫 嚣 违 反 了 本 法 庭 的 礼 仪 。v7、 jeopardize: present a danger to 危 及 ，危 害v His foolish behaviour may jeopardize his whole future.v 他 的 愚 蠢 行 为 可 能 会 危 及 他 的 整 个 前 途 。v8、 travelpro: 旅 行 者 v 9、 gaffe: a socially awkward or tactless act 失 礼 ，出 丑v The second gaffe was to choose to resolve disputes not in China but in an arbitration court in Stockholm.v 第 二 个 过 失 是 ， 选 择 在 斯 德 哥 尔 摩 的 一 家 仲 裁 庭 ， 而 不 是 在中 国 解 决 纠 纷 。v 10、 a good rule of thumb 好 的 做 法 ， 好 的 经 验v Thats actually a really good rule of thumb. v 那 实 际 上 是 一 个 好 的 经 验 法 则 。 C. Essential Tips for Business Travel Etiquettes in Different Countries(跨 国 商 务 旅 行 中 的 基 本 礼 仪 技 巧 ) Notes to the text 1、 lingua franca: 国 际 商 业 用 的 语 言 Yet Ostler takes the view that by around 2050 no global lingua franca will be needed. 但 奥 斯 特 勒 的 观 点 是 ： 到 2050年 前 后 ， 世 界 将 不 再 需 要 全球 性 的 通 用 语 言 。 2、 rip-off: 偷 窃 ， 这 里 指 吃 饭 费 用 太 高 ， 被“ 宰 ” 了 的 感 觉 This is the fastest-growing rip-off of British holidaymakers. 这 是 英 国 旅 游 业 最 快 赚 钱 的 法 子 ？ v3、 blatantly: open 公 然 地v Some three-quarters of voters see it as blatantly political.v 约 四 分 之 三 的 选 民 将 暂 停 期 视 为 明 目 张 胆 的 拉 选 票 行 为 。v4、 offput: (口 语 ) 使 倒 胃 口 v5、 impromptu: 事 先 无 准 备 的 ;即 席 的v She played a tune impromptu. v 她 善 于 发 表 即 席 演 说 。v Were having an impromptu meeting!v 我 们 在 开 一 个 临 时 会 议 ！v6、 standoffish:（ 非 正 式 语 ） 冷 淡 的 ， 冷 漠的 vExercisesv I. Role-play activity: Divide the class into several groups. Each group imitates the businessmen who are going to be on business trips and those who are on their business trips in view of those proper etiquettes we have presented. Then they are going to compare which group performs the best. v II. The whole class is encouraged to search for more detailed information on appropriate business trip etiquettes in various countries and they are appreciated to send the information to commonality e-mail box for sharing with the rest of the class. v III. Read the following article about business customs in different countries and discuss proper etiquettes for a more successful business trip. Business Customs v Vietnam is a markedly Confucian society and its business practices are often more similar to those of China, Japan and Korea than to those of its Southeast Asian neighbors. The social dynamics and world-view of Vietnams society are reflected in the business climate including such matters as: “face”, consensus building, and the zero-sum game assumption. v “Face” is extremely important to many Vietnamese. It is very important to try not to put your Vietnamese counterparts in an embarrassing situation or one that calls for public back tracking. You should be careful not to cause your Vietnamese contact embarrassment in front of superiors, peers, or subordinates. Fear of losing face often makes Vietnamese wary of spontaneous give-and-take, unscripted public comment, or off-the-cuff negotiation. Tact, sensitivity, and discretion are considered the most effective approach in dealing with disagreements or uncomfortable situations. Westerners often view the idea of face as quaint, but to many Vietnamese it matters a great deal, and the loss of face by your contact could very well mean the loss of your contact. v Consensual decision making is very deeply ingrained in Vietnamese social and political behavior. Consensus means different things in different societies. In Vietnam, it often means that all parties with a voice can wield a veto and must be brought on board. In building a consensus, it may prove impossible to steamroller the minority opinion, which must be wooed v instead. To take the Central Government as an example, the lead ministry on a given issue may be unable to advance its positions if other ministries with seemingly minor involvement in the decision oppose it. Unless the latter can be won over, the result is a stalemate. v Western businesspeople sometimes become frustrated with the apparent inability of the person across the table from them to make a decision (even if the counterpart is quite senior), or the fact that decisions once made are inexplicably reversed. This is indicative, not of the persons ability or willingness to work with foreign businesspeople, but of complexities behind the scenes and the fact that the apparent decision-maker does not always have the only say in negotiations. v American businesspeople typically assume that win-win deals are common and relatively easy to achieve. Few Vietnamese probably share that optimism. To most, business is a zero-sum game. There is a winner and a loser. This is important to keep in mind when dealing with a Vietnamese organization. It can define your relationship with your Vietnamese counterpart and your Vietnamese v counterparts relationship with the local market. Once a deal is struck in principle, Americans may want to get on with it, while Vietnamese may want to take more time to improve their terms (even if that means delaying the entire undertaking). Plan on taking more time than is expected and note that the larger the deal the longer and more complicated the process of negotiating.