上海人力资源管理师三级英语题目(共5页)

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1、精选优质文档-倾情为你奉上一、英汉互译（每题2分，共30分）1.Apprenticeship：学徒2.Careersupport：职业支持3.Outsourcing：外包4.Database：数据库5.Employeeempowerment：员工授权6.Goals：目标7.Humanresourceinformationsystem(HRIS)：人力资源信息系统8.Jobrotation：岗位轮换9.Learningorganization：学习性组织10.Psychologicalcontract：心理契约11.薪资调查： Salarysurvey12.任务分析： Taskanalysis1

2、3.招募： Recruit14.绩效管理： Performancemanagement15.工作丰富化： jobenrichment二、选词填空（每题2分，共20分）A. feedbackB. benchmarkingC. rewardsD. HumanresourcemanagementE. benefitF. on-the-jobG.performanceH. downsizingI.DirectcostJ.output1.referstothepracticesandpoliciesyouneedtocarryoutthepeopleorpersonnelaspectsofyourman

3、agementjob.2.LaborturnoverratesprovideavaluablemeansoftheeffectivenessofHRpoliciesandpracticesinorganizations.3.Laborturnover canbecostly.ofrecruitingandtrainingreplacementsshouldbeconsidered.4.Businessprocessre-engineeringtechniquesaredeployedasinstrumentsfor.5.Evaluationsalsofulfillthepurposeofpro

4、vidingtoemployeesonhowtheorganizationviewstheirperformance.6.Theofthejobanalysisshouldbeatrainingorlearningspecification.7.Coachingisapersonal techniquedesignedtodevelopindividualskills,knowledge,andattitudes.8.Extrinsicincludedirectcompensation,indirectcompensation,andnonfinancialrewards.9.Flexible

5、benefitsallowemployeestopickandchoosefromamongamenuof options.10.Chinaseconomicreformershaveusedmaterialincentivesinordertostimulate.三、单项选择（每题2分，共20分）1.Theprocessofhelpingredundantemployeestofindotherworkorstartnewcareersis.专心-专注-专业A. replacementC. releaseB. outplacementD. downsizing2.focustheevalua

6、torsattentiononthosebehaviorsthatarekeyinmakingthedifferencebetweenexecutingajobeffectivelyorineffectively.A.ThegrouporderrankingB.WrittenessayC.TheindividualrankingD.Criticalincidents3.Theplanshouldincludeplansforattractinggoodcandidatesbyensuringthattheorganizationwillbecomeanemployerofchoice.A.ou

7、tplacementC.recruitmentB.evaluationD.training4.Organizationalandcorporateplansindicatethedirectioninwhichtheorganizationisgoing.A. goalsC. resultB. resourceD. process5.aimstobroadenexperiencebymovingpeoplefromjobtojobordepartmenttodepartment.A.JobanalysisC.Job satisfactionB. JobrotationD. Jobinvolve

8、ment6.HRplanningis.A. atechniquethatidentifiesthecriticalaspectsofajobB.theprocessofdeterminingthehumanresourcesrequiredbytheorganizationtoachieveitsstrategicgoalsC.theprocessofsettingmajororganizationalobjectivesanddevelopingcomprehensiveplanstoachievetheseobjectivesD.theprocessofdeterminingtheprim

9、arydirectionofthefirm7.Careerdevelopmentprogramsbenefitorganizationsinallofthefollowingwaysexcept.A. GivingmanagersmorecontrolovertheirsubordinatesB. GivingmanagersincreasedskillinmanagingtheirowncareersC. ProvidinggreaterretentionofvaluedemployeesD. Givinganincreasedunderstandingoftheorganization8.

10、Theareafromwhichemployersobtaincertaintypesofworkersisknownasthe.A.labormarketC.recruitingareaB.regionD.supplyregion9.Asetofstandardsofacceptableconductandmoraljudgmentisknownas.A.moralesC.rulesB.ethicsD.legislation10.Hiringsomeoneoutsidethecompanytoperformtasksthatcouldbedoneinternallyisknownas.A.o

11、utplacementC.outsourcingB.contractingD.employeeleasing四、阅读理解（每题3分，共30分）（一）Thecontextforobtainingthepeoplerequiredwillbethelabormarketsinwhichtheorganizationisoperatingwhichare:1.Theinternallabormarket-thestocksandflowsofpeoplewithintheorganizationwhocanbepromoted,trained,orre-deployedtomeetfuturenee

12、ds.2.Theexternallabormarker-theexternallocal,regional,nationalandinternationalmarketsfromwhichdifferentsortsofpeoplecanberecruited. There areusuallyanumberofmarkets,andthelaborsupplyinthesemarketsmayvaryconsiderably. Likelyshortageswillneedtobeidentifiedsothatstepscanbetakentodealwiththem,forexample

13、bydevelopingamoreattractiveemploymentproposition.Aspartofthehumanresourceplanningprocess,anorganizationmayhavetoformulatemakeorbuypolicydecisions.Amakepolicymeansthatorganizationpreferstorecruitpeopleatajuniorlevelorastrainee,andrelymainlyonpromotionfromwithinandtrainingprogramstomeetfutureneeds.Abu

14、ypolicymeansthatmorereliancewillbeplacedonrecruitingfromoutside-bringingfreshbloodintotheorganization. Inpractice,organizationstendtomixthetwochoicestogethertovaryingdegrees,dependingonthesituationofthefirmandthetypeofpeopleinvolves.Ahighlyentrepreneurialcompanyoperatingintheturbulentconditions,oron

15、ewhichhasjuststartedup,willprobablyrelyalmostentirelyonexternalrecruitment.Whendealingwithknowledgeworkers,theremaybelittlechoice-theytendtobemuchmoremobile,andresourcingstrategymayhavetorecognizethatexternalrecruitmentwillbethemainsourceofsupply.Managementconsultanciestypicallyfallintothiscategory.

16、Firmswhichcanpredictpeoplerequirementsfairlyand accuratelymayrelymoreondevelopingtheirownstaffoncetheyhavebeenrecruited.1.Amakepolicymeansthatorganizationpreferstopromotepeoplefrom.A.regionallabormarketC.internallabormarketB.nationallabormarketD.internationallabormarket2.Accordingtothepassge,managem

17、entconsultancies.A. arelessmobilethanpeopleatajuniorlevelB. shouldberecruitedfromexternallabormarketC. shouldbepromotedfromwithintheorganizationD. arenotknowledgeworkers3.Ifafirmcanpredictpeoplerequirementsfairlyaccurately,itmaynot.A. developtheirownstaffB. formulatetrainingprogramsC. promotepeoplef

18、romwithintheorganizationD. relymoreonrecruitingfromoutside4.Makeorbuypolicydecisionisapartof.A. humanresourceplanningC. performanceappraisalB. traininganddevelopmentD. jobanalysis5.Thebesttitleofthispassageis.A. TheorganizationalcontextofhumanresourceplanningB. AimsofhumanresourceplanningC. Thelabor

19、marketcontextforhumanresourceplanningD. Limitationsofhumanresourceplanning（二）Wlaters(1983)identifiesninesourcesofinformationwhichhelptoidentifytrainingpriorities.Theseare:1.Organizationalgoalsandcorporateplanswhichindicatethedirectioninwhichtheorganizationisgoingand,therefore,majortrainingpriorities

20、.2.Humanresourceandsuccessionplanningwhichprovidesinformationonfutureskillrequirementsandmanagementtrainingneeds.3.Personnelstatisticson,forexample,laborturnover,whichhighlightHRissueswhichmightbeaddressedbytraining.4.Exitinterviewswhichmightsuggestdeficienciesintrainingarrangements.5.Consultationwi

21、thseniormanagerswhichobtainsopinionsontrainingneedsfromkeydecisionmakers.6.Dataonproductivity,qualityandperformancewhichshowwherethereareanygapsbetweenexpectationsandresultsornegativetrends,andthereforesuggesttrainingneeds.7.Departmentallayoutchangeswhichprovideinformationaboutfuturedevelopmentsandr

22、elatedtrainingneeds.8.Managementrequestsfortrainingwhichsetoutperceivedneeds.9.Knowledgeoffinancialplanswhichdeterminewhetherthefundswillbeavailablefortraining,andmayencouragefreshapproachesifresourcesarelimited.TwoothersourcesnotdirectlymentionedbyWaltersareplansforintroducingnewtechnologyordevelop

23、ingITsystems,andmarketingplanswhichindicatewherenewskillsarerequiredtomarketnewproductsorservices,usedifferentsellingtechniquesoroperateinnewterritories.1.AccordingtoWalters,is(are)majortrainingpriorities.A.humanresourceandsuccessionplanningB.personnelstatisticsC.exitinterviewsD.organizationalgoalsa

24、ndcorporateplans2.Humanresourceandsuccessionplanningprovidesinformationon.A.thedirectioninwhichtheorganizationisgoingB.futureskillrequirementsandmanagementtrainingneedsC.deficienciesintrainingarrangementsD.anygapsbetweenexpectationsandresultsornegativetrends3.Thefollowingsourcesofinformationwhichhel

25、ptoidentifytrainingprioritiesarementionedbyWlatersexcept.A.marketingplansB.departmentallayoutchangesC.dataonproductivity,qualityandperformanceD.consultationwithseniormanagers4.Accordingtothepassage, thefollowingstatementsaretrueexcept.A.Departmentallayoutchangesprovideinformationaboutfuturedevelopme

26、ntsandrelatedtrainingneeds.B.ExitinterviewshighlightHRissueswhichmightbeaddressedbytraining.C.Dataonproductivity,qualityandperformanceshowwherethereareanygapsbetweenexpectationsandresultsornegativetrends.D.Marketingplansindicatewherenewskillsarerequiredtomarketnewproductsorservices.5.Themaintopicabo

27、utthispassageisillustrating.A.sourcesofinformationwhichprovideinformationonmanagementtrainingneedsB.sourcesofinformationofmajortrainingprioritiesC.sourcesofinformationwhichhelptoidentifytrainingprioritiesD.sourcesofinformationwhichprovideinformationaboutfuturedevelopmentsandrelatedtrainingneeds.答案一、Answer:1.学徒制2.职业支持3.外包4.数据库5.员工授权6.目标7.人力资源信息系统8.工作轮换9.学习型组织10.心理契约11.Wageandsalarysurvey12.Taskanalysis13.Recruitment14.Performancemanagement15.Jobenrichment二、Answer:1.D2.B3.I4.H5.A6.J7.F8.C9.E10.G三、Answer:1.B2.D3.C.4.A5.B.6.B.7.A8.A9.B10.C四、Answer:1.C2.B3.D4.A5.C1.D2.B3.A4.B5.C