跨文化交际案例

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1、LisaisfromAmericaandsheisvisitingaChinesefamily.NextisaconversationbetweenLisaandWang-thehostofthefamily.Wang:Hi!Lisa,welcome!Cein.Lisa:Thankyouforyourinvitation.Itsalovelyroomandverywarminhere.Wang:Myroomisverysmallanduntidy.Pleasesitdownandhaveacupoftea.Youmustbetiredafterthelongwalkhere.Lisa:What

2、astrangethingtosay-yourroomisperfectlycleanandtidy!Andasforthewalk,Imverystrong,youknow.Iusuallywalkforatleasthalfanhoureveryday.Dontyouthinkwalkingisagoodwaytokeepfit?Wang:Yes,Ido.Dinnerisready.Pleasesitherefacingthedoor.AccordingtotheChinesecustom,thisistheseatforthemostdistinguishedguest.Lisa:Tha

3、nkyou.Ifeelmosthonored.Wow!Somanydishes-eight!Theylookverytasty.Wang:Ipreparedthedishesmyself.ImsorrythatImnotaverygoodcook.Hereareonlyafewcolddishes.Pleasetrythisfish,thoughImnotverygoodatcookingfish,Imafraid.Lisa:Thisisdelicious.Narrator:Lateroninthemeal,justbeforetheyfinishthecolddishes,eighthotd

4、ishesareplacedonthetable.Lisa:Anothereight!跨文化交际学概论第七章社会交往五、宴请招待P132Caseone:SettingrulesforaGuest-AmericanHospitalityWangZhangTaotravelledinAmerica,helivedinthehomeofhisAmericanfriend,Bill.Onceafterhehadtraveledback,hefoundBillwasinabadmood.Whenheaskedwhattheproblemwas,BilltoldZhangTaothathissonAdam

5、furiousaboutthenoiseZhangmadewhenwalkingupstairsandalsobecausehewasusingtoomuchwaterinthesolarpoweredshowerandAdamhadtohavehisshowerincoldwater.BilltoldZhangTaothatheshouldwalkmoresoftlyinfuture,haveafastshowertosavewater.ZhangTaofeltuneasy.Howcouldthehostsetsuchrulesforhisguest!Question:WhydidZhang

6、Taofeeluneasy?分析：1) InChina,whenpeoplehostsomeone,theyputtheguestintheplaceofhonortoshowhospitality.Theytrytotakecareoftheguest,andtrytomaketheguestfeelcomfortableandatease.2) InAmerica,peopletendtogivetheguestgreatfreedomandtreataguestmorecasually,naturallyandtruthfully.3) ZhangTaoknewhewasaguest,a

7、ndthoughtintermsofChineseexpectationsofhospitality.HethoughtBillshouldtreathimcourteouslyinsteadofsettingrulesforhim.4) SinceZhangTaolivedinAmericansurroundings,heshouldhaveknownaboutthecustomstheresooner.Casetwo:Linhadtravelled20hoursfromBeijingtoNewYork.Heneededagoodmeal.HisAmericanfriend,Mike,met

8、him.ButMikeonlyofferedhimaplateofroastedchickenandaglassoforangejuice.Linwasusedtohavingamaincourse,andaskedMikeifhehadanyrice.Mikesaidheonlyhadfriednoodles,andLinhadtomakedowithit.ThoughLinknewAmericansdidntcareverymuchaboutwhatfoodtheyate,hestillfeltsurprisedbecausehehadtakenMiketothemostfamousduc

9、krestaurantinBeijing-QuanjudewhenhearrivedinBeijing.分析：1) Onthetopicofhospitality,theChinesestressonwarmthanddemonstratingfriendship.Theytaketheguesttoafamousorluxuriousrestauranttohaveaverygood(expensive)mealtoshowtheirhospitality.AndtheChineseareusedtohavingabigmeal.Themoredishestheyputout，thegrea

10、terthewarmthandfriendshiptheyshow.2) Inwesterncountries,peoplestressonfreedom.Theygivetheguestgreatfreedomtochoosetheirownfoods.Andwesternerstendtohaveonlyonemaincourseandsomejuiceordessert，whichisviewedascasualintheeyesoftheChinese.3) LinlivedinAmericansurroundingsandshouldhaveadjustedhimselfquickl

11、ytothemewworld(lifestyle).Heshouldhaveknownthecustomtherefirst,andfeltmoreateaseinMikeshome.Casethree:EqualityorHospitalityforTableMannersCase:LinHuahasaccompaniedanAmericandelegationtovisitChina.TheyhaveexperiencedthehospitalityoftheChinesepeople.AfterreturningtoAmerica,Linhuaoncevisitedthem.Theywe

12、resogladtomeetagain.Linhuaofferedtohostthemeal,buttheyrefused.Theyorderedtheirowndish,andLinhuaorderedherown.Whenfootingthebill,theyonlypaidtheirpart,andnoonewantedtopayforLinhua.Linhuafoundthemsoinhospitable,thoughsheknewtheAmericanswouldusuallypayfortheirownfood.Question:WhydidLinhuafindtheminhosp

13、itable?分析：1)InChina,toshowhospitality,peopletendtohostthemeal.Andiftheycannotdothis,theyatleastwillstruggletopayfortheguest.2) InAmerica,peopletendtopayforthemselvestoshowequalityandindependence.3) Linhuaknowsthiscustom,butfromaChinesepointofview,shestillfindsthishardtoaccept,andfeelsitalittleinhosp

14、itable.Casefour:IhaveanAmericanfriend.Ihaveinvitedhimseveraltimes,andatlonglastheinvitedmetohishomeoneday.Hetoldmetogetthereat3.Ithoughtwecouldchatandhaveamealtogether.IhavehimaChinesecalendar,awomansscarfandabottleofChinesewhitewine.Heonlytookoutadishofnuts,aplateofbreadandabottleofwine.Aftertwohou

15、rschat,Ifoundtherewasnohintofamealandsaidgood-byetohim.HeonlygavemeaboxofchocolateasapresentfortheNewYear.AfterIgothome,Ifoundtheboxalreadybeenopened.Iwasverysurprised.Question:Whatsurprisedme?分析：1)InChina,avisittohomealwaysincludesameal.Andtheguestalwaysbringsarelativelyexpensivepresenttothehost.An

16、dthepresentshouldbewellwrappedoruntouched.2)Inthewest,avisittohomeonlymeansameeting,notnecessarilyincludingameal.AndthepresentistreatednotasimportantlyasitisinChina.3)IactedinawaythatwasbasedonChinesecustoms,soIfelttheAmericanwaywasveryinteresting(uneasy).CaseFive:WayofEntertainingGuestsinChina-Drin

17、kmoreandmoreCase:Tom,anAmerican,wenttoaChinesehomeforthefirsttime.Hewasofferedsometea.Justwhenthefirstcupwasabouttofinish,moreteawasadded.Hedrankthesecondcup.Thenthecupwasfilledthethirdtime.Thenhedrankit,thenuntilhewasquitefull.Tomwastotallyconfusedbythewayofentertaining.Question：WhywasTomtotallycon

18、fused?1)TraditionalChinesecustomrequiresthatduringthecourseofentertaining,thehosthastoalwayspourmorewineorteatotheguestsglassorcup,andalwaysaddsmorefoodtotheguestsplateorbowlwithoutaskingwhetheritswanted.2) Chineseguestsknowhowtorespondtothistypeofhospitality.Theysimplyleavethewine,tea,orfoodintheco

19、ntainerandstophavinganymore.ButTom,theAmericanguestinthecasedidntknowthis.3) Hefollowedthepolitenessruleofhisculture:itsnotgoodmannerstoleavefoodinonesownplateatadinnertable.Therefore,withoutanyknowledgeofthedifferencesbetweenthetwocultures,anAmericanguestwouldverylikelysufferfromeitherdrinkingoreatingtoomuchinsuchasituation.