酒店人力资源主管岗位职责

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1、Hotel Level:III -VDepartme nt:Huma n Resources酒店等级：三一五部门：人力资源部Job Band:7Reports To:Huma n Resources Man ager, Director of Huma n职位等级：7直属上级：Resources人力资源经理，人力资源总监JOB OVERVIEW 职位概述 Perform entry- level human resources and administrative duties in support of the hotel s Human Resouiprograms and philoso

2、phies. Provide basic employee assista nee, ofte n serv ing as in itial point of con tact for huma n resources-related matters.执行初级的人事和行政工作，支持酒店的人力资源计划和理念。提供基础的协助，通常是人力资源相关事宜 的首要联系人。?At InterContinental Hotels & Resortswe want our guests to feel special, cosmopolitan and In the Know whichmeans we n e

3、ed you to:* Be charm ing by being approachable, hav ing con fide nee and show ing respect. Stay in the moment by understanding and anticipating guests needs, being attentive and takingown ership of gett ing things done. Make it memorable by being knowledgeable, sharing stories and showing your style

4、 to create moments that make people feel special.在洲际酒店及度假村？，我们希望宾客感觉风格独特、时尚现代和深入洞悉，这意味我们需要你：亲切、充满自信、体现尊重来展现富有魅力 的你。理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。DUTIES AND RESPONSIBILITIES 工作职责 In terview Line Associates 面试员工 Liais on with recruitme nt age ncies and hotel

5、 schools*与猎头公司和酒店学校取得联系。 Co-ord in ate work experie nee programs协调实习生计划。Man age the on-li ne recruitme nt through the Hotel Web Site通过集团网站管理在线招聘工作。Site in specti ons for schools, colleges, and uni versities拜访学校，学院和大学。 Correct and timely placeme nt of i nternal and exter nal advertiseme nts 正确及时的发布内部

6、和外部的招聘广告。* Con duct exit in terviews and provide feedback on reas ons for tur no ver*执行离职面谈并提供员工离职原因的反馈。 Adhere nee to pre, duri ng and post employme nt checklists遵循聘用前，雇用期间和离职检查单。 En sure Staff and Man ager aware ness of HR Policies and procedures* 确保员工和经理了解人力资源的规章制度。 En sure in formati on relati n

7、g to in dustrial in strume nts is readily available to all Staff and Man agers4 确保能够随时为员工和经理提供与行业规定相关的信息。* Assist managers in developing work practices that are in line with OH &S policies* 协助经理制定符合职业健康与安全条例要求的工作程序。* Man age performa nee man ageme nt system and cycle of recruitme nt, in ducti on, tr

8、aining, developme nt, and successi on for Levels 10 - 8 and en sure process is adhered to for other positi ons管理10-7级员工的绩效管理系统和招聘周期，入职培训，培训，发展和接班人计划，确保遵守工作程序。* Assist with line staff cou nseli ng and career man ageme nt* 协助员工的咨询和职业管理工作。* Assist line man agers in the recruitme nt, in ducti on, tra in

9、ing, developme nt, and successi on for levels 3- 6.*协助经理3-6级员工的招聘，入职介绍，培训，发展和接班人工作。* Adhere to time frames established by Head Office* 遵守总部设定的时间表。* Works with Training Man ager or desig nate to Co-ord in ate training such as:*与培训经理一起或受其指派协调培训工作：o First Aid Courses, OH&S, Workplace Rehabilitati on co

10、urses.o 急救课程，职业健康与安全，工作复健课程o Issue in vitati ons to atte nd in ternal and exter nal programso 发送内外部培训项目的请柬oMai ntain records of trai ning atte ndanceo 保存参加培训人员的记录oImpleme nt Orie ntati ono 执行新员工培训o Promote and facilitate cross trai nin g, job rotati on, and multi skilli ngo 促进并协助交叉培训，岗位轮换和多重技能oCon d

11、uct training for line AssociatesPage 3 of 5第3页，共5页o 执行员工培训oCon duct departme ntal skills auditso进行部门技能审核 In itiate programs which foster good work relati ons such as social club and con sultative committees建立倡导良好工作关系的计划如：社交俱乐部和顾问委员会等。 Maintenance of employee files员工档案的维护工作。 Maintenance and admi nist

12、rati on of OH&S work place cases, as well as the man ageme nt of rehabilitatio n programs 维护和管理工作中的职业健康与安全案件，并负责管理康复计划。 Data Base Man ageme nt4 数据库的管理* Man age sta ndardized resp on ses to corresp ondence管理标准化的书信回复。 Assists in maintaining a comprehe nsive, curre nt and guest focused set of departme

13、ntal sta ndards and procedures and oversees their impleme ntati on through ongoing training* 协助维护一套全面的，通用的，以顾客为中心的部门规范和程序，通过持序性的培训监督规范和程序的执行。* Prepares and admi nisters detailed in ducti on program for new staff*制定和执行新员工具体入职培训计划。* Provides in put for probati on and formal performa nce appraisal disc

14、ussi ons in line with compa ny guideli nes*为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。* Coaches, cou nsels and discipli nes staff, provid ing con structive feedback to enhance performa nce向员工提供工作指导、咨询，必要时对其进行批评处分，并提供建设性反馈意见以便提高工作绩效。* Regularly commu ni cates with staff and mai ntai ns good relati ons定期与员工交流思想，保持

15、良好的员工关系。ACCOUNTABILIT Y责任范围Number of employees supervised 管理的员工DirectN.A.直接无In direct NA间接 无Ann ual Operat ing Profit/Payroll Budget 年度经营利润和薪金预算* N.A. 无Key Metrics -主要绩效指标Meet ing of Deadli nes按时完成工作Completi on of Assig ned Tasks完成分配给的工作的情况Decisi on Making Resp on sibilities (Decisi on Rights)-决策职责(

16、决策权)- NA 无QUALIFICATIONS AND REQUIREMENTS任职要求Required Skills -技能要求 Commu ni cati on skills are utilized a sig nifica nt amou nt of time whe n in teract ing with others; dem on strated ability to in teract with customers, employees and third parties that reflects highly on the hotel, the bra nd and t

17、he Compa ny.拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往 的能力。* Kno wledge of Local Labour and Employme nt Regulati ons.具有本地人力和雇佣法的知识* Proficie nt in the use of Microsoft Office* 精通微软办公软件* Good writ ing skills*良好的写作技能Qualificati ons学历* Diploma in Huma n Resources, Training or Bus in ess Admini str

18、ati on.* 具有人力资源，培训或商业管理的毕业证书Experie nee -经验* 1 years of releva nt experie nee or an equivale nt comb in ati on of educati on and work-related experie nee.* 1年相关工作经验或与此相当的教育与工作经验结合的背景The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.rocPage 4 of 5第6页，共5页Employee Name (pr int)Employee Sign atureDate此职位描述所陈述的只是该项工作的核心内容和主要层面，并非所有职责或资历要求。员工姓名（正楷）员工签名日期