英文邮件礼貌用语

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1、Who is that? 你是谁?Wait a minute ,please. 请稍等.Hold the line. 别挂断.Sorry to keep you waiting. 对不起，让你久等了。How are you these days? Thank you for contacting us.如果有人写信来询问公司的服务，就可以使用这句句子开头。向他们对公司的兴趣表示感谢。 Thank you for your prompt reply.当一个客户或是同事很快就回复了你的邮件，一定记得要感谢他们。如果回复并不及时，只要将“prompt”除去即可，你还可以说，“Thank you fo

2、r getting back to me.”Thank you for providing the requested information.如果你询问某人一些信息，他们花了点时间才发送给你，那就用这句句子表示你仍然对他们的付出表示感激。 Thank you for all your assistance.如果有人给了你特别的帮助，那一定要感谢他们！如果你想对他们表示特别的感激，就用这个句子，“I truly appreciate your help in resolving the problem.”Thank you raising your concerns.就算某个客户或是经理写邮件

3、给你对你的工作提出了一定的质疑，你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时，你也可以使用，“Thank you for your feedback.” Thank you for your kind cooperation.如果你需要读者帮助你做某事，那就先得表示感谢。 Thank you for your attention to this matter.与以上的类似，本句包含了你对对方将来可能的帮助表示感谢。 Thank you for your understanding.如果你写到任何会对读者产生负面影响的内容那就使用这句句子吧。 Thank you for

4、 your consideration.如果您是在寻求机会或是福利，例如你在求职的话，就用这封邮件结尾。十种场合的表达1. Greeting message 祝福Hope you have a good trip back. 祝旅途愉快。How are you? 你好吗?How is the project going? 项目进行顺利吗?2. Initiate a meeting 发起会议I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the ti

5、me is okay for you and Ben.我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空?I would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我建议我们就A项目的发展计划开会讨论一下。Wed like to have the meeting on Thu Oct 30. Same time.十月三十号(周四),老时间,开会。Lets make a meeting next Monday at 5:30 PM SLC ti

6、me.下周一盐湖城时区下午五点半开会。I want to talk to you over the phone regarding issues about report development and the XXX project.我想跟你电话讨论下报告进展和XXX项目的情况。3. Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议Should you have any problem accessing the folders, please let me know.如果存取文件有任何问题请和我联系。Thank yo

7、u and look forward to having your opinion on the estimation and schedule.谢谢你,希望能听到更多你对评估和日程计划的建议。Look forward to your feedbacks and suggestions soon.期待您的反馈建议!What is your opinion on the schedule and next steps we proposed?你对计划方面有什么想法?下一步我们应该怎么做?What do you think about this?这个你怎么想?Feel free to give y

8、our comments.请随意提出您的建议。Any question, please dont hesitate to let me know.有任何问题,欢迎和我们联系。Any question, please let me know.有任何问题,欢迎和我们联系。Please contact me if you have any questions.有任何问题,欢迎和我们联系。Please let me know if you have any question on this.有任何问题,欢迎和我联系。Your comments and suggestions are welcome!欢

9、迎您的评论和建议!Please let me know what you think?欢迎您的评论和建议!Do you have any idea about this?对于这个您有什么建议吗?It would be nice if you could provide a bit more information on the users behavior.您若是能够就用户行为方面提供更多的信息就太感激了!At your convenience, I would really appreciate you looking into this matter/issue.如果可以,我希望你能负责这

10、件事情。4. Give feedback 意见反馈Please see comments below.请看下面的评论。My answers are in blue below.我的回答已标蓝。I add some comments to the document for your reference.5. Attachment 附件I enclose the evaluation report for your reference.我附加了评估报告供您阅读。Attached please find todays meeting notes.今天的会议记录在附件里。Attach is the d

11、esign document, please review it.设计文档在附件里,请评阅。For other known issues related to individual features, please see attached release notes.其他个人特征方面的信息请见附件。6. Point listing 列表Today we would like to finish following tasks by the end of today:1.2.今天我们要完成的任务:1.2.Some known issues in this release:1.2.声明中涉及的一

12、些问题:1.2.Our team here reviewed the newest SCM policy and has following concerns:1.2.我们阅读了最新的供应链管理政策,做出如下考虑:1.2.Here are some more questions/issues for your team:1.2.以下是对你们团队的一些问题:1.2.The current status is as following: 12目前数据如下: 12Some items need your attention:1.2.以下方面需提请注意:1.2.7. Raise question 提出

13、问题I have some questions about the report XX-XXX我对XX-XXX报告有一些疑问。For the assignment ABC, I have the following questions:就ABC协议,我有以下几个问题:8. Proposal 提议For the next step of platform implementation, I am proposing关于平台启动的下一步计划,我有一个提议I suggest we can have a weekly project meeting over the phone call in the

14、 near future.我建议我们就一周项目开一个电话会议。Achievo team suggest to adopt option A to solve outstanding issueAchievo团队建议应对突出问题采用A办法。9. Thanks note 感谢信Thank you so much for the cooperation感谢你的合作!Thanks for the information谢谢您提供的信息!I really appreciate the effort you all made for this sudden and tight project.对如此紧急的

15、项目您做出的努力我表示十分感谢。Thank you for your attention!Thanks to your attention!谢谢关心!Your kind assistance on this are very much appreciated.我们对您的协助表示感谢。Really appreciate your help!非常感谢您的帮助!10. Apology 道歉I sincerely apologize for this misunderstanding!对造成的误解我真诚道歉!I apologize for the late asking but we want to

16、make sure the correctness of our implementation ASAP.很抱歉现在才进行询问,但是我们需要尽快核实执行信息。1. I am writing to confirm /enquire/inform you 我写信时要确认/询问/通知你 2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写信来追踪我们之前对于第二季度营销活动的决定。 3. With reference to our telephone conversation

17、today关于我们今天在电话中的谈话。 4. In my previous e-mail on October 5先前在10月5日所写的信 5. As I mentioned earlier about 如我先前所提及关于 6. as indicated in my previous e-mail 如我在先前的信中所提出 7. As we discussed on the phone 如我们上次在电话中的讨论 8. from our decision at the previous meeting 如我们在上次会议中的决定 9. as you requested/per your requir

18、ement 按照你的要求 10.In reply to your e-mail dated April 1，we decided回答你在4月1日写的信，我们决定 11.This is in response to your e-mail today.这是针对你今天早上来信的回复。 12. As mentioned before, we deem this product has strong unique selling points in china. 如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。 13. As a follow-up to our phone conver

19、sation yesterday, I wanted to get back to you about the pending issues of our agreement. 追踪我们昨天在电话中所谈，我想答复你我们合约的一些待解决的议题。 14. I received your voice message regarding the subject. Im wondering if you can elaborate i.e. provide more details. 我收到你关于这个主题的留言。我想你是否可以再详尽说明，也就是再提供多一点细节。 15. Please be advise

20、d/informed that 请被告知 16. Please note that请注意 17. We would like to inform you that我们想要通知你 18. I am convinced that我确信 19. We agree with you on 我们同意你在 20. With effect from 4 Oct., 2008从2008年10月4日开始生效 21. We will have a meeting scheduled as noted below我们将举行一个会议，时间表如下。 22. Be assured that individual stat

21、istics are not disclosed and this is for internal use only. 请确保个人信息不会外泄且只供内部使用。 23. I am delighted to tell you that 我很高兴地告诉你 24. We are pleased to learn that 我们很高兴得知 25. We wish to notify you that 我们希望通知你 26. Congratulation on your 恭喜您关于 27. I am fine with the proposal. 我对这份提案没意见。 28.I am pleased to

22、 inform you that you have been accepted to join the workshop scheduled for 22-24 Nov,2008. 我很高兴地告诉你，你已经被同意参加2008年11月22-24日的研讨会。 29. We are sorry to inform you that 我们很抱歉地通知你 30. Im afraid I have some bad news. 我恐怕要带来一些坏消息。 31. There are a number of issues with our new system. 我们的新系统有些问题。 32. Due to

23、circumstances beyond our control由于情况超出我们所能控制 33. I dont feel too optimistic about我觉得不太乐观关于 34. It would be difficult for us to accept 我们很难接受 35. Unfortunately I have to say that, since receiving your enquiries on the subject, our view has not changed. 很不幸地，我必须这么说，自从收到你关于这个主题的询问，我们的看法都没有改变。 36. We wo

24、uld be grateful if you could我们会很感激如果你可以 37. I could appreciate it if you could 我会很感激如果你可以 38. Would you please send us? 可否请你寄给我们？ 39. We need your help. 我们需要你的帮助。 40. We seek your assistance to cascade/reply this message to your staff. 我们请求你的帮助，将此信息传达给你们的员工。 41. We look forward to your clarification

25、. 我们期待你的澄清。 42.Your prompt attention to this matter will be appreciated.您能立即注意此事，我们将非常感激。 43. I would really appreciate meeting up if you can spare the time. Please let me know what suits you best.如果您能抽出时间，我希望能与你见面，请让我知道您最适合的时间。 44.Please give us your preliminary thoughts about this.请让我知道你对于这件事情初步的想

26、法。 45. Would you please reply to this e-mail if you plan to attend? 请您回信如果您计划参加？ 46.Please advise if you agree with this approach.请告知是否你同意这个方法。 47. Could you please let me know the status of this project? 请让我知道这个计划的进度？ 48. If possible, I hope to receive a copy of your proposal when it is finished. 如

27、果可能，当你完成提案，我希望能收到一份复本。 49. I would appreciate it very much if you would send me your reply by next Monday. 如果能在下周一前收到您的答复，我将非常感激。 50. Hope this is OK with you. If not, let me know by e-mail ASAP. 希望您对此没有问题，如果不行，请利用电子邮件尽快让我知道。 51. Could you please send me your replies to the above questions by the en

28、d of June? 请您在6月份前答复我上述问题好吗？ 52. May I have your reply by April 1, if possible? 如果可能，我可否在4月1日前收到您的答复？ 53. If you wish, we would be happy to 如果你希望，我们很乐意 54. Please let me know if theres anything I can do to help. 请让我知道任何我可以帮得上忙的地方。 55.If theres anything else I can do for you on/regarding this matter,

29、 please feel free to contact me at any time.对于这件事，如果还有任何我能帮得上忙的地方，请不要客气，随时与我联络。 56.If you want additional recommendations on this, please let us know and we can try to see if this is possible.如果关于此事你需要额外的建议，请让我们知道，我们会尝试看看是否可能。 57. Im just writing to remind you of 我只是写信来提醒您 58. May we remind you that

30、? 我们想要提醒您 59. I am enclosing我附上 60. Please find enclosed 请查阅附件 61. Attached hereto 附件是關于 62. Attached please find the most up-to-date information on/regarding/concerning 附上關于某某的最新資料 63. Attached please find the draft product plan for your review and comment. 附上產品計劃書的草稿，請審查及評價。 64. If you have any fu

31、rther questions, please feel free to contact me. 如果你有任何問題，請不要客氣與我聯絡。 65. I hope my clarification has been helpful. 希望我的說明是有幫助的。 66. Please feel free to call me at any time, I will continually provide full support. 67. Please let me know if this is suitable. 請讓我知道這是否恰當。 68. Looking forward to seeing

32、you soon. 期待很快能見到你。 69. We look forward to hearing from you soon. 我們期待很快能得到您的回復。 70. Hope this is clear and we are happy to discuss this further if necessary. 希望上述說明很清楚，如有必要，我們很樂意再進一步討論。 71. I look forward to receiving your reply soon. 我期待很快能收到你的回復。 72. Looking forward to receiving your comments in

33、due course. 期待在預期的時間收到你的反饋。 73. Ill keep you posted. 我會與你保持聯絡。 74. Please keep me informed on the matter. 請隨時讓我知道這件事的發展。 75. For any comments/suggestions, please contact Nadia at 2552-7482. 任何評價或建議，請打電話2552-7482聯絡Nadia。 76. I would like to apologize for 我想就道歉 77. I apologize for the delay in 對于的耽擱，我

34、深感抱歉。 78. We are sorry for any inconvenience caused. 對于產生任何不便，我們感到抱歉。 79. I am sorry for any inconvenience this has caused you. 對于造成你的任何不便，我感到抱歉。 80. Im sorry about last time. 關于上次的事我很抱歉。 81.We apologize for not replying you earlier.對于未能早一點回信給你，我們感到抱歉。 82. Im really sorry about this. 關于這件事，我真的很抱歉。 8

35、3. Sorry, Im late in replying to your e-mail dated Monday, April 1. 抱歉，太遲回您在4月1日（星期一）發給我的郵件。 84. We apologize for the delay and hope that it doesnt inconvenience you too much. 我們為耽擱道歉，希望不會給您帶來太多的不便。 85.Hoping that this will not cause you too much trouble.希望不會為您帶來太多的麻煩。 86.Sorry if my voice message i

36、s not clear enough.如果我的電話留言不夠清楚,我深感抱歉. 87. Thank you for your help. 謝謝你的幫助。 88. I appreciate very much that you 我非常感激你 89. I truly appreciate it. 我真的很感激。 90. Thank you for your participation. 謝謝你的參加。 91. Thank you so much for inviting me. 非常感謝你要請我。 92.Congratulations to all of you and thanks for you

37、r efforts.恭喜各位并謝謝各位的努力。 93. Your understanding and cooperation is greatly/highly appreciated. 很感激你的理解及合作。 94. Your prompt response will be most appreciated. 很感激你快速的答復。 95. Once again, thank you all for your commitment and support. 再一次感謝你的承諾及支持。 96. Thanks for your input/clarification/message. 謝謝你的投入

38、/澄清/信息。 97. Any comments will be much appreciated. 對于您的任何建議，我將非常感激。 98. Thank you very much for everything youve done for me. 謝謝你為我做的一切。 99. I would appreciate your kindest understanding with/regarding this matter. 我很感激你對這件事情的理解。 100. Please convey my thanks to all the staff involved, they certainly did an excellent job. 請表達我的謝意給那些有關的同仁，他們真的干得很好。