新编剑桥商务英语unit_1

《新编剑桥商务英语unit_1》由会员分享，可在线阅读，更多相关《新编剑桥商务英语unit_1（50页珍藏版）》请在装配图网上搜索。

1、A Proverb Jump for the Sun, at least you land on the Moon.取法乎上仅得乎中，取法乎中者得其下Business English 1.1 Ways of working 1.2 Making contactsModule 1 Business topic Business skillVocabularyListeningSpeakingDifferent ways of workingA mini-presentationReadingHow to job-shareWorking from home1.1 Ways of workingV

2、ocabularyv Different ways of working 1. How do you study most effectively? By working* at the same time every day/ at different times of the day?* early in the morning/ late at night?* on your own/ with others?* at home/ at your place of study (school or college)?Background informationvFlexible work

3、ing system Flexiplace 弹性工作地点 Flexitime 弹性工作时间 Compressed work weeks压缩工作周 Permanent part-time 长期兼职 Job-sharing 分担工作Useful Terms Flextime (弹性工作时间弹性工作时间) Flextime (flexible work time) is the most popular flexible work arrangement that requires employees to work a standard number of hours each week but

4、allows them to choose their own starting and quitting times. However, a portion of each day is designated as “core time/hours” (基本上班时间) when all employees must be present. Flextime vs. TeleworkingUseful Terms Job-sharing (分担工作分担工作) Job-sharing, also work-sharing, is when two - or sometimes more - pe

5、ople share the responsibility, pay and benefits of a full-time job. The job sharers share the pay and benefits in proportion to the hours each works. They may work split days, split weeks or alternate weeks, or their hours may overlap. Useful Terms Freelance (自由职业自由职业) Working independently and on t

6、emporary contracts rather than for a long-term employer. What professions are suitable for freelancing?Useful Terms Teleworking (远程办公远程办公/居家办公居家办公) A catch-all term (通用的说法)describing any way of working at a distance using a combination of computers and telecommunications. It is often associated with

7、 home-based working, but includes mobile working (移动工作), etc.http:/ Terms Telecommuting (远程办公远程办公/居家办班居家办班) This term is used interchangeably with teleworking, and is the more common term in the US. The conceptual emphasis is on replacing the commute journey through electronic access to the workplac

8、e. telecommuter/home-based workerUseful Terms Shift Work (轮班工作轮班工作) Work that is broken into chunks of timee.g. the day shift may be 8 a.m. to 4 p.m.; the night shift midnight to 8 a.m., etc. : OT (overtime pay)Useful Terms Temping (做临时工做临时工) Working short employment tasks with a variety of clients,

9、 usually through a temping agency or staffing firm. Previously temps were mostly administrative, but job-seekers can now find temping agencies covering most professions. Temping is great for building resume, learning skills, networking - and job flexibility and variety. Useful Terms Consultancy (顾问工

10、作顾问工作) The act of an individual or organization providing professional advice to others for a fee. A wide variety of consultants exist for many areas of organizational concerns, including management, accounting, finance, and legal and technical matters. . Useful Terms Hotdesking (办公桌轮用办公桌轮用) More pr

11、oductive use of office space; often involves, to a greater or lesser extent, eliminating personal ownership of desks. It is a method of sharing desks, with workers who are usually working elsewhere booking space to work. This has been made easier by the use of laptops and just being able to plug the

12、se straight into docking points at every desk. This allows workers to carry out their tasks anywhere when they are working from their own laptop. Advantages: Cost saving in furniture and overheads(企业管理费) such as electricity, phone bills, computer maintenance, rent, air-conditioning, etc. Disadvantag

13、e: no personal territory or privacy 2. Match these ways of working 1-8 to definitions A-I. Do you work in any of these ways?0 freelance1 teleworking2 job-sharing3 shift-work4 part-time5 temping6 consultancy7 flexitime8 hot-deskingA You work during different parts of the day (eg. nights).B You sell y

14、our work or services to a number of different companies.C You work for different companies for a short time without a permanent contract.D You work a number of hours per week or month but you decide when you start or finish.E You dont have a permanent place or office to work at, but you find a place

15、 to work when you arrive.F You work for a company from home via email, phone or the Internet.G You only work for some of the week (not full-time).H You do your job for part of the week and another person does it for the other part.I You arent employed by a company, but are paid to give specialist ad

16、vice.3. Work in pairs. Think of some advantages or disadvantages for each way of working in exercise 2.Ways of workingPossible advantagesPossible disadvantagesfreelanceyou choose the jobno job securityteleworkingorganize your work timeyou need to be good at self-organizationjob-sharingmore free time

17、need to coordinate with other personsshift-workgives you your days freetiring, less social timepart-timemore free timeless moneytempinglots of varietyhard to progress your careerconsultancywell paidno job securityflexitimegood for work-life balancenot good for people who like routinehot-deskingsaves

18、 the company moneydisruptive (混乱的混乱的) to employeesBACK4. Read about job-sharing. Write these headings into each paragraph.How to job-share Wouldnt it be nice if the working week finished on Wednesday? With a job-share it can. Heres the essential guide to making it work. (0) Find the perfect partner.

19、 Find someone you like. Be prepared to communicate and share credit and blame, says Carol Savage, the managing director of Flexecutive, a flexible working consultancy. (1) _ Bosses should consider requests for flexible working from employees with children under six. So embrace the benefits: Twice as

20、 much experience, skills, brainpower and energy, Savage says. (2) _ Always discuss the worst-case scenarios. When Margaret Mills, a teacher, lost her job-share partner because of a family illness, a return to full-time work seemed inevitable. We had been over-optimistic. I did manage to find someone

21、 else who fitted in with me, but I was very lucky.Reading(3) _Plan the system for handing work over carefully and play to each others different strengths. Delegate the workload according to each others particular skills and qualities.(4) _Manager should clarify what they expect in terms of hours, av

22、ailability and results, and employees should manage their employers expectations. Sue Osborn, a job-sharer for 21 years, says, Were often asked to do five-day weeks. Eventually you just have to say no.(5) _Agree in writing arrangements for holidays, parental leave, retirement, etc. everyone should k

23、now where they stand from the beginning.(6) _Do not work until 1am at home to make up for not being in the office every day.(7) _Clients may not like having to deal with two people working closely together. As Savage says: A job-share should be like a marriage- one voice, one unit.BACKGet organizedS

24、et your limitsPut pen to paperTwo become oneOpen your mindPlan for disasterFind the perfect partnerDont feel guiltyReadingBe prepared to communicate and share credit and blame.要能够互相沟通，功过与共。要能够互相沟通，功过与共。Embrace the benefits 想到它带来的好处想到它带来的好处The worst-case scenario 最坏的局面最坏的局面Fit in with 适合适合Hand work o

25、ver 交接工作交接工作Play to (迎合迎合) each others different strengths 发挥个人特长发挥个人特长Delegate the workload分配工作分配工作To make up for 弥补弥补Notes答案解析：答案解析：Listening1.You will hear a woman called Michela talking about working from home. 1) What does she say is important when working from home?2) What does she think are s

26、ome of the advantages and disadvantages of this way of working?Have a timetable and stick to it.Advantages: - you spend more time with the children- more flexibility- the company saves money on office space- no commutingDisadvantages:- sometimes you work in the evening- you miss people and office ne

27、ws2 Listen again and answer the following. 1) Complete the notes about Michelas typical day.7:00 7:00 get up, get the kids readyget up, get the kids ready8:30 8:30 9:00 9:00 12:00 12:00 14:30 14:30 take kids to schoolstart workhave lunchfinish work 2) How long has she been with her current employer?

28、 How long has she been home-working?Shes been with her current employer since she left school, but shes been home-working for five years.3) Is she doing anything different from normal this week?Shes going to the office every day to meet visitors.BACK Listening script I=Interviewer M=MichelaI: OK, Mi

29、chela. You work from home now. Can you tell me about a typical day?M: Sure, I always get up around seven and the first thing I do is get the kids ready for school. I take them at eight thirty and then I always start work at home.I: Do you ever have a day where you decide to have the morning off and

30、start work later?M: No, you cant do that. Its important with home-working to have a timetable and stick to it. If you end up watching TV or doing the cleaning then it isnt for you. So I have lunch at twelve and finish work at two thirty to get the children.I: Was that why you gave up you office job?

31、M: Yes, I wanted to spend more time with the children. It gives me more flexibility. Sometimes I need to work in the evening but usually it isnt a problem.I: So how long have you been doing this kind of work?M: For about five years. Ive been with the same company since I left school, but with the In

32、ternet and technology its easy now to be at home.I: So your employer doesnt mind.M: No. It means the company saves money on office space and as long as I get the work done, theyre happy. Sometimes I still go into work to meet clients and so on. For example, Im going in nearly every day this week bec

33、ause we have visitors from another company and I cant really invite them over to my house. Besides, its nice to go in every so often. I like to see people and catch up on the gossip and the news with my colleagues. I miss that side of going into work every day.I: Is there anything else you miss?M: E

34、rmm. No, not really. And Ill tell you what I really dont miss and thats having to spend two hours commuting on the bus and train every daySpeakingA mini-presentationA: What is important when ?Job-sharing Find someone you like. Organize and plan how you share the work.B: What is important when?Workin

35、g from home Set up an office space in the house. Plan your working hours and your breaks.back1.2 Making contactsDeveloping a conversationVocabularyReadingListeningSpeakingLifes all about making connectionsStarting a conversationJob responsibilitiesWritingBusiness correspondenceVocabularyJob responsi

36、bilities Tell your partner about your job. Use these expressions and choose the correct preposition.I work of/ for/ about Im involved in/ of/ forIm responsible for/ of/ about I deal for/ with/ ofI usually report up/ at/ to Im in charge for/ of/ toI specialize about/ in/ forHomeReadingLifes all about

37、 making connectionsRead the article below about some new networking groups specifically for businesswomen. Choose the best word A, B or C to fill the gaps 1-10.1. A. attending B. going C. meeting 2. A. ideas B. sugar C. money3. A. department B. company C. group 4. A. work B. charge C. responsible5.

38、A. to B. in C. about To you, networking might mean (1)_ a conference or trade fair event to meet new clients or partners. Or it could be the coffee break at work where you share (2)_ with colleagues in other departments. But nowadays networking has become an event in itself. For example, Pricewaterh

39、ouse Coopers offer its female staff a formal networking (3)_ called PwCwomen. With 900 members, it organizes events ranging from informal drinks evenings to coaching events. Tina Hallet, who is (4)_ for the group, says that she got involved (5)_ networking 6. A. run B. control C. produce 7. A. speak

40、 B. know C. be 8. A. do B. see C. make 9. A. socializing B. work C. extra 10. A. talk B. with C. successBecause Id got to a reasonably senior level and I wanted to help other people to maximize their potential. You dont have to be senior to (6)_ a network though. Vicky Wood and Sally Hopkins had the

41、 idea for the City Girls Network when they first moved into Londons corporate world and wondered how to get to (7)_ other women. We couldnt find anything for people with no experience. So we thought wed start our own. From twelve friends meeting regularly, it rapidly grew to 250 members from many di

42、fferent organizations. Its a great way to (8)_ useful contacts and bring in potential business. Fiona Clutterbuck is co-chair of a network for the bank ABN AMRO. Women tend to think of networking as (9)_ and give it low priority. but given the chance, women will network as the banks last speed netwo

43、rking event demonstrated. With over100 women and men, it was a great (10)_. It is amazing how many people you get to meet from different parts of the organization.ListeningStarting a conversationListen to four people starting conversations. In each conversation decide where the speakers are making c

44、ontact.Conversation 1:_ A. At a conferenceConversation 2:_ B. Over dinnerConversation 3:_ C. In someones officeConversation 4:_ D. On a training courseCADBMatch the expressions on the left to the responses on the right.0. Id like to introduce you to Mark.1. Nice to meet you at last.2. Do you two kno

45、w each other already?3. Would you like a coffee?4. So have you enjoyed this morning?5. Is this your first time at one of these events?6. May I join you?7. Youre a colleague of Martin Obach, arent you?8. How do you know him?9. How many children do you have?10. Have you always lived in Lille?11. I kno

46、w your company is looking for a partner on this Thai project.A. Yes, it is. And you?B. Hello, Marek. How do you do?C. Thanks.D. Pleased to meet you too.E. Sure.F. Two. Twins.G. Yes, most of my life.H. Yes. Is that something you might be interested in ?I. Well, weve spoken on the phone a few times.J.

47、 Yes, it was very interesting.K. Thats right. He works in our Barcelona office.L. We were both at Elcotil together.SpeakingDeveloping a conversationWork as a class or in large groups. You are at a networking event, so stand up and walk around. Meet one person and have the conversation below. At the

48、end, move on to a new person.greet the other personintroduce yourselftalk about the eventdescribe your jobtalk about where you come fromfind a reason for doing business in the futureintroduce your partner to someone elsemeet another personWritingBusiness correspondence备忘录（memo)，电子邮件（email），普通信件（lett

49、er）和便条（post-it note）备忘录：是商务信函中的一种，主要用于公司内部对公司的职员、部门通报信息，如会议安排、情况报告、问题处理等。在英语中称之为interoffice memorandum，其复数为memoranda，简称memo。除了可以采用书面形式之外，备忘录也可以通过email发出。英文备忘录的一般格式如下：Body即内容是备忘录的主要部分，写作应该力求简明、确切。首先应直入主题，列出最重要的信息，然后可以具体说明事由、情况，提出意见和建议等，最后可以根据具体情况或重申主题或表示医院或感谢。需要指出的是，备忘录得末尾不需要签名。To:From: Date:Subject:

50、Body1. Read the correspondence on Evelyns desk and answer these questions.1) Is it all related to her work?2) Which is formal? What is it about the content and language which tells you this?3) Which is international communication? Did anyone else receive it?4) How is the memo different to the letter

51、 and the email? Think about the following: - the layout - the beginning and the end - the paragraphs5) Find abbreviations which mean the following? - telephone number - as soon as possible - at - Subject (or) With reference toAnswerTo: All StaffFrom: Ray BonnerDate: 24th JuneSubject: Trial of flexit

52、ime systemFurther to our previous meeting, we are pleased to be able to confirm that the new flexitime system will come into operation as from 1st August. The system applies to all administrative and office staff. May I remind you that any production staff on the current shift system remain unaffect

53、ed by these changes.From: Hi, RonaHow are you? I got a note to say you called. Great news that you passed your final exam! Im sorry that I didnt get back to you but its been crazy here. The network was down for three days so all our customers were receiving the wrong orders! Anyway, how about meetin

54、g for lunch this week? If you cant make it, dont forget the party this weekend. Do you want me to pick you up at 8?See you soon,EveDear Mr. Hynes:RE: Replacement of item 00-A104With regard to your letter dated 12th June, I am writing to confirm that we can offer you a replacement item and this will

55、be sent out today. I would like to apologize for the delay with this. Unfortunately, this was due to recent changes to our network. On behalf of Lar Bonner I would like to thank you for your custom. We look forward to working with you again in the future.Yours sincerelyEvelyn BoerCustomer ServicesTe

56、l: 0207 865 849Eve- can you call someone called Rona back asap? She passed.BACKAnswers:1) The email and post-it note are not related to her work.2) The memo and the letter are formal because they are giving information and replying to a customer with a complaint. The language uses quite long and fix

57、ed expressions.3) The memo is international communication because it was sent within the company. Everyone in the company received a copy of it.4) The memo uses the To/ From/ Date/ Subject headings. It doesnt require an opening salutation line (Dear) or closing salutation (BestYours). Memos often ha

58、ve only one paragraph.5) Tel. / asap / / RE2. Complete this table of phrases for writing emails, letters, notes and memos with the underlined words in Evelyns correspondence.Opening salutationGive reason for writingRefer to previous contactMake a suggestionApologizeGive good newsGive bad newsRequest

59、Offer helpRemindRefer to future contactClosing salutationMore formalDear(1)_(2)_(3)_I would like to suggest that(5)_We apologize for any inconvenience caused byWe are delighted to(7)_(8)_We regret to tell you thatI would be grateful if you couldIf you have any further queries/ problems, please do no

60、t hesitate to contact me(11)_(13)_I look forward to meeting you again soon.Yours faithfully (when the letter begins Dear Sir/ Madam)(15)_(when the letter begins Dear Mr. / Ms. / Mrs.)Less formalHiJust a quick note to sayThanks for your emailIt was good to see you last week(4)_ What aboutIm afraid th

61、at (6)_Great news!The bad news is(9)_(10)_(12)_(14)_ Best regards/ wishes All the bestprevious1. I am writing to2/3. Further to our previous meeting/ With regard to your letter dated4. how about5. I would like to apologize for6. Im sorry that7. we are pleased to8. Unfortunately9. Can you10. Do you w

62、ant me to11. May I remind you12. Dont forget13. we look forward to working with you14. See you soon15. Yours sincerelyReference answerHomeworkYou are a manager at Lar Bonner. After a meeting with staff, the company has agreed to extend parental leave for fathers from two weeks to three weeks. Write

63、a memo to all staff. Refer to the previous meeting. Say when the new system will begin (25th September). Remind staff that their managers need one months notice.Possible AnswerTo: All StaffFrom: (Name of student)Date: 25th JulySubject: Parental LeaveFurther to our previous meeting, I am pleased to confirm that parental leave for fathers has been extended to three weeks. The new system will come into operation as from 25th September. May I remind you that your managers will require one months notice?Thank you!