中国农业银行三农客户服务中心【成都】客服代表招聘上岸历年高频考点试卷答案详解

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1、中国农业银行三农客户服务中心【成都】客服代表招聘上岸历年高频考点试卷答案详解(图片大小可自由调整)第I卷一.单项选择题(共50题)1.非洲最高的山是( )。A.乞力马扎罗山B.厄尔布鲁土山C.科修斯科山D.阿巴拉契亚山答案:A 本题解析:乞力马扎罗山位于坦桑尼亚东北部及东非大裂谷以南约160 千米,奈洛比以南约225 千米。赤道与南纬3之间,是坦桑尼亚和肯尼亚的分水岭,非洲最高的山脉。故本题答案选A。2.To: All Griffin Corporation EmployeesFrom: Sally Kleinman, Director, Employee RelationsRe: Emplo

2、yee Fitness CenterSent: Thursday, November 1, 9:46 AM.Dear Colleagues:As you know, Griffin Corporation recognizes the importance of having an excellent exercise facility on the premises. Over the past three years, we have worked hard to improve the employee fitness center: we have purchased new exer

3、cise equipment, renovated the locker rooms, and begun offering Welcome Aboard! , a safety training course.Two months ago, you responded enthusiastically to a survey about this fitness facility. Based on our recommendations, changes are planning for the fitness center. They will take effort on Decemb

4、er 1. First of all, as requested, the fitness center will stay open three extra hours Monday through Thursday. Also, a new series of classes-most of them suggested by you-will begin. Finally,those of you who have been using the center will be pleased to hear that popular personal trainer Joseph Sant

5、iago will be promoted to manager of the fitness center.We encourage more employees to take advantage of all the fitness center has to offer.Membership will continue to be subsidized and will remain at $15 per month. In addition, and for a limited time only, we are now offering a special rate for new

6、 members, members who sign up before December 1 will only be charged $10 per month for the next six months. Please contact Joseph Santiago to sign up at this new reduced rate.Best Regards,Sally KleinmanGRIFFIN EMPLOYEE FITNESS CENTER:NEW SCHEDULE(as of December 1)Hours of Operation Group ClassesMond

7、ay6:00 AM.-9:00 P.M.MondayWeight lifting12:00-1:00 P.M.Tuesday6:00 AM.-9:00 P.M. TuesdayAerobic workout 6:00-7:00 P.M.Wednesday 6:00 AM.-9:00 P.M.Wednesday Kickboxing 12:00-1:00 P.M.Thursday 6:00 AM.-9:00 P.M. ThursdayStep aerobics6:00-7:00 P.M.Friday 6:00 AM.-9:00 P.M.Friday Yoga7:00-$:30 AM.Saturd

8、ay 6:00 AM.-9:00 P.M.SaturdayCross training9:00-1:30 AM.SundayCLOSED ALL DAY Sunday CLOSED ALL DAYReminders1. Please do not use equipment for more than 30 minutes if other members are waiting to use it.2. Members may bring one guest per visit. Guests under 18 must be accompanied by a member at all t

9、imes.3. Registration is not required for classes, but class size is limited to 15 participants. Please arrive early to secure a place. Goals and bags should be left in the locker room so that all class participants have plenty of space.4. New members are required to complete aWelcome Aboard class be

10、fore using anyequipment.5. Members must carry their membership card at all times while in the center.What are members of the fitness center asked not to do?A.Bring guests who are under eighteen years oldB.Leave classes earlyC.Use equipment for which they have not signed upD.Bring bags to classes答案:D

11、 本题解析:“Remindem”下面第四条指出,包应该放在贮藏室,以便为学员们留出更多的空间。3.在核算2013年上半年机构业务时,张明对业务情况作了以下几种处理。其中体现了会计核算中权责发生制的是()。A.将未来存在的回款风险的业务做了坏账计提B.外币计量的收入换算成本币C.对去年12月到期但至今没有收回的款项,作了资产减值准备D.对完成销售但还没有收回的款项,仍计入上半年的销售收入答案:D 本题解析:AC两项体现的是信息质量要求中的谨慎性原则;B项体现的是会计假设中的货币计量。4.甲、乙两个冷藏库共存鸡蛋6250箱,先从甲库运走ll00箱后,这时乙库存的鸡蛋比甲库剩下的2倍还多350箱,求

12、甲库比乙库原来少存了鸡蛋多少箱?()A.550B.650C.750D.850答案:D 本题解析:甲库运走1100箱以后,两库还剩下6250-1100=5150箱,因此此时甲库还有(5150-350)+(1+2)=1600箱,因此甲库原存鸡蛋为1600+1100=2700箱,乙库原来存鸡蛋为16002+350=3550箱,甲库比乙库少3550-2700=850箱。5.夏天,打开冰箱冷冻室的门,常常看到冷冻室中冒出一股白雾,这是( )。 A.冰箱里的冰升华后,又凝结成的小水滴B.冰箱里原有的水蒸气凝结成的小水滴C.冰箱里的水变为水蒸气D.冰箱外部空气中的水蒸气凝结的小水滴答案:D 本题解析:白雾是

13、水蒸气液化的结果。打开冰箱冷冻室的门时,冰箱内的低温气体飘散到冰箱外,使周围平时看不见的水蒸气迅速冷却液化,成为很多微小水珠,就形成了“白雾”。6.巴纳姆效应产生的原因被认为是“主观验证”的作用,即当有一条观点声称专门描述某人时,就很可能被接收,因为想要相信一件事,人们还会搜集各种“证据”来支持自己的设想,它主要表现为人们很容易相信一般性的人格描述特别适合自己,即使这种描述十分空洞,人们仍会认为其反映了自己的真实面貌。根据上述定义,下列描述不体现巴纳姆效应的是( )。A.小李接受人格测验后收到了一份报告,该报告实际上只是描述了所有受测者的平均结果,但小李认为报告准确地反映了自己的人格特质B.小

14、王因失恋情绪低落,路遇算命先生对他说:“你是个渴望家庭的人,但与异性交往时可能有些困难”,小王觉得算命先生料事如神C.一群星座爱好者对某连环杀人犯进行分析,得出了“正是其出生星座普遍追求完美的性格特征导致其精心策划,连续犯案”的结论D.某专家在某小学随机抽取了10名学生,并告诉老师他们“最有发展潜力”,三个月后专家回访小学时发现这些学生的成绩突飞猛进答案:C 本题解析:本题属于单定义题目。定义的关键信息是巴纳姆效应主要表现为人很容易相信一个笼统、一般性的人格描述,认为它反映的就是真实的自己。A项B项,平均结果和算命先生放之四海而皆准的一般判断都是一种笼统的描述,但是主人公都相信了,这符合巴纳姆

15、效应的定义,排除;C项,并没有表达巴纳姆效应,只是陈述了一个星座分析,得出一个犯罪结论,与相信描述符合真实的自己没任何关联,不体现巴纳姆效应,当选;D项,老师和学生都相信了专家“最有发展潜力”的论断,导致成绩突飞猛进,但是发展潜力是一个一般性的判断,符合巴纳姆效应,排除。因此,选择C选项。7.以下关于虚拟资本的说法,不正确的是( )。A.股票和债券是典型的虚拟资本B.虚拟资本是信用制度发展的结果C.虚拟资本白身没有任何价值D.虚拟资本的价格由实体资本的价值决定答案:D 本题解析:虚拟资本指的是独立于现实的资本运动之外、以有价证券的形式存在、能给持有者按期带來一定收入的资本,如纸币、期票、汇票、

16、股票、公债券、不动产抵押单等,故A项说法正确。虚拟资本是随着借贷资本的出现而产生的,它在借贷资本的基础.上成长,并成为借贷资本的一个特殊的投资领域,故B项说法正确;虚拟资本是实体资本的价值表现和纸质副本,但虚拟资本的价格不是由实体资本的价值决定,而是由预期收入和平均利息率决定的,故D项说法错误;构成虚拟资本的有价证券,本身并没有任何价值,它们只是代表获得收入的权利,故C项说法正确。8.某公司举办运动会,参赛的员工组成一个正方形方阵,若减少方阵的一列和一行,则会减少23 人,那么,该方阵应由( )名员工组成。A.169B.144C.196D.225答案:B 本题解析:原方阵每边人数为(23+1)

17、/2=12,则原方阵有=144 人。9.Everyone knows airline pricing is based on supply and demand. Fares are mores expensive during peak travel seasons like summer and to prime destinations like European capitals. So if a flight to Rome costs more than a flight to Milan you d think that demand for Rome must be highe

18、r or supply lowerWhats puzzling is that you can pay a high price to a given destination but a dramatically lower price for the exact same flight if you agree to go on to another destination.Take Alitalia to Rome for instance for travel in August A round-trip economy flight directly to Rome leaving J

19、FK at 10:05 p.m on Alitalia 611 on August 5 costs $1,655 when booked on April 30 Compare that to $903 for a round-trip economy ticket to Milan(stopping in Rome)leaving JFK on the exact same Alitalia 611 flight at 10:05 p.m on August 5. So why is Alitalia willing to fly you to Rome for $752 less than

20、 it would otherwise plus give you an extra one-and-a-half-hour flight to Milan?Airlines have increased their profitability in recent years by segmenting the market for air travel and charging customers different prices for the same product. In this case the market is segmented based on demand for di

21、rect flights. Airlines know most people prefer the shortest route to their destination so they make customers pay up for the privilege of flying direct(They also make it a little more inconvenient if you dont pay up for a direct flight in order to encourage you to fly direct)When process become so o

22、bviously illogical it may be time to why air tickets cant be transferred or resold just like any other normal product If the airlines are entitled to exploit the free market shouldnt customers be allowed to do the same thing? Why may prices for direct flights be higher according to the passage? A.Be

23、cause all people prefer the shortest route to their destinationB.Because airlines take advantage of peoples preference for direct flightsC.Because connecting flights may cause inconvenienceD.Because airlines charge customers different prices for the same product答案:B 本题解析:细节题。根据文段定位“the market is seg

24、mented based on demand for direct flights Airlines know most people prefer the shortest route to their destination so they make customers pay up for the privilege of flying direct”。B项符合,航空公司可以利用很对策略去增加自己的利润,当然可以抓住消费者心理那就是较短的时间到达目的地。答案A项太过于绝对化,故排除。答案C项的原因是说因为飞机联系比较不方便,文段说人们就是项今早到达目的地,所以航空公司是抓住了这个心理,故

25、C项排除。D项仅仅是一方面,但并不是该题目的答案,排除。因此答案选B。10.有30名学生,参加一次满分为100分的考试,已知该次考试的平均分是85分,问不及格(小于60分)的学生最多有几人?( )A.9人B.10人C.11人D.12人答案:B 本题解析:列方程,8630=100X+59(30-X)求得X=19.8,30-X=10.2,所以选择B选项。11.产品质量指标是衡量企业经济状况和技术发展水平的重要指标之一。在生产计划中的产品质量受若干个质量控制参数控制,以下对企业来说最严格的是( )。A.国家标准B.企业标准C.行业标准D.部颁标准答案:B 本题解析:企业可以制定高于国家标准、部颁标准

26、的产品质量标准,也可以直接采用国际标准、国外先进标准。12.2012年3月5日在第十一届全国人民代表大会第五次会议上,国务院总理温家宝提出, 切实保障和改善民生,解决关系群众切身利益的问题。我们坚持民生优先,努力使发展 成果惠及全体人民,促进社会公平正义。其中体现在几个方面,不包括以下选项中 的( )。A.实施更加积极的就业政策B.积极调整收入分配关系C.加强社会保障体系建设D.完善公共财政体系答案:D 本题解析:切实保障和改善民生,解决关系群众切身利益的问题。主要包括以下几 个方面:实施更加积极的就业政策;积极调整收入分配关系;加强社会保障体系建设;大力推进 保障性安居工程建设;努力维护社会

27、公共安全。D项属于“深入推进改革开放”的内容。13.在当代不兑现信用货币制度下,拥有信用创造货币功能的是()A.政策性银行B.商业银行C.中央银行D.财政部门答案:C 本题解析:暂无解析14.甲公司发现乙公司以“好巴适”注册的商标与自己注册的“好巴适”商标在某些方面相似,并用在了和甲公司的商品相类似的商品上,立即向(),得到了法律的保护。A.商标局申请处理B.人民法院提起诉讼C.仲裁委员会申请仲裁D.商标评审委员会申请裁定答案:B 本题解析:当注册商标的专用权受到侵害,商标注册人有权采取保护措施=既可以请求工商管理部门予以行政保护,也可以请求人民法院给予司法保护15.下列关于社会必要劳动时间说

28、法正确的是( )。A.在社会平均的劳动强度下B.在社会年均的劳动熟练程度下C.其它选项均正确D.在社会正常的生产条件下答案:C 本题解析:社会必要劳动时间是指,在现有的社会正常的生产条件下,在社会平均的劳动熟练程度和劳动强度下制造使用价值所需的劳动时间,故C项正确,ABD项均属于其中的一个条件。所以答案选C.16.Questions 76-80 refer to the following information.Disagreements among economists are legendary, but not on the issue of free trade. A recent

29、survey of prominent economists both conservative and liberal concluded that an economist who argues for restricting international trade is almost as common today as a physician who favors leeching.Why the International free trade, economists agree, makes possible higher standards of living all over

30、the globe.The case for free trade rests largely on this principle: as long as trade is voluntary, both partners benefits, otherwise they wouldnt trade. The buyer of a shirt, for example, values the shirt more than the money spend, while the seller values the money more. Both are better off because o

31、f the sale. Moreover, it doesnt matter whether the shirt salesman is from the United States or Hong Kong (or anywhere else).The vast majority of American manufactures face international competition. This competition forces companies to improve quality and cut costs. By contrast, protectionism encour

32、ages monopoly, lower quality and higher prices.Americans pay an enormous price for protection over $60 billion a year, or $1000 for a family of four. Thanks to protectionism, for example, American consumers pay twice the world price for sugar.Free trade also makes the world economy more efficient, b

33、y allowing nations to capitalize on their strengths. The United States has an advantage in food production, for instance, while Saudi Arabia has an advantage in oil. The Saudis could undertake massive irrigation to become self-sufficient in food, but it is more economical for them to sell oil and pu

34、rchase food from us. Similarly, we could become self-sufficient in petroleum by squeezing more out of oil shale. But it is much less costly to buy some of our oil from Saudi Arabia. Tarde between our two countries improves the standard of living in both.Protectionism is both wasteful and unjust. It

35、taxes most heavily the people who can least afford it. Thus, tariffs that rise the price of shoes burden the poor more than the rich. Despite the powerful case for free trade, the United States and the rest of the world have always been protectionist to some degree. This is because free trade benefi

36、ts the general public, while protectionism benefits special interest group, which are better organized, better financed and more informed. To make matters worse, much of what we hear on this issue is misinformation spread by the special interests themselves.What is the authors attitude toward protec

37、tionism denoted from the fifth paragraph?A.IronicB.SincereC.GratefulD.Appreciative答案:A 本题解析:暂无解析17.A.见图AB.见图BC.见图CD.见图D答案:D 本题解析:暂无解析18.这里的门窗都为木质,有的粗糙一些,有的很精致,尤其是窗子,雕成各种图案,有菱形、圆形、方形,还有其他各种形状各具特色。从这段话中可以看出()。农行真题A.这里的门窗各具特色B.门是粗糙的.窗于是精致的C.门很粗糙.但有些窗子很精致D.门和窗都有粗糙的。窗子各具特色答案:D 本题解析:原文的前半段是说“门窗”“有的粗糙一些,有的

38、很精致”,所以B、C两项错误;“尤其”之后是原文的后半段,讲的是“窗子”“各具特色”,所以A项错误;D项正确地总结了文段,所以答案为D。19.阅读理解The Norwegian Government is doing its best to keep the oil industry under control. A new law limits exploration to an area south of the southern end of the long coastline; production limits have been laid down (though these h

39、ave already been raised) ; and oil companies have not been allowed to employ more than a limited number of foreign workers. But the oil industry has a way of getting over such problems, and few people believe that the Government will be able to hold things back for long. As a Norwegian politician sa

40、id last week: We will soon be changed beyond all recognition. Ever since the war, the Government has been carrying out a programme of development in the area north of the Arctic Circle. During the past few years this programme has had a great deal of success: Tromso has been built up into a local ca

41、pital with a university, a large hospital and a healthy industry. But the oil industry has already started to draw people from the south, and within a few years the whole northern policy could be in ruins.The effects of the oil industry would not be limited to the north, however. With nearly 100 per

42、cent employment, everyone can see a situation developing in which the service industries and the tourist industry will lose more of their workers to the oil industry. Some smaller industries might even disappear altogether when it becomes cheaper to buy goods from abroad.The real argument over oil i

43、s its threat to the Norwegian way of life. Farmers and fishermen do not make up most of the population, but they are an important part of it, because the Norwegians see in them many of the qualities that they regard with pride as essentially Norwegian. And it is the farmers and the fishermen who are

44、 most critical of the oil industry because of the damage that it might cause to the countryside and to the sea.16. The Norwegian Government would prefer the oil industry to _.A.provide more jobs for foreign workersB.slow down the rate of its developmentC.sell the oil it is producing abroadD.develop

45、more quickly than at present答案:B 本题解析:通过文章开头The Norwegian Government is doing its best to keep the oil industry under control. A new law limits exploration to可以推出,挪威政府正竭尽全力把石油工业控制起来,制定新法律来限制勘探开采,限制产量等,B项符合题意。20.某公司的员工中,拥有本科毕业证、计算机登记证、汽车驾驶证的分别有130人、110人、90人,又知只有一种证的有140人,三证齐全的有30人,若该公司的员工每人至少拥有其中一证,则

46、该公司共有()人。A.215B.220C.222D.235答案:B 本题解析:将三种证件的人数相加,统计时,只有一种证的被计算一次,拥有两证的被计算两次,拥有三证的被计算三次。因此,只拥有两证的人有(130+110+90-140-303)2=50人故该公司共有140+30+50=220人。21.A.见图AB.见图BC.见图CD.见图D答案:A 本题解析:考虑特定元素即可,四角星每次沿顺时针方向移动1,2,3格,且四角星邻 格内没有月亮,故下一个图形为四角形沿顺时针方向移动4格,且邻格内没有月亮,方向符合 条件的只有A。22.西方神话中,正义女神头戴蒙眼布,这并非_,而是寓意自我约束,不受外界干

47、扰。在现代司法制度中,禁止单方面接触,执行利益回避等具体制度设计,正是为了实现法律本身的公正与严肃,是对法官个人以及整个司法事业提出的职业_。填入横线部分最恰当的一项是( )。A.与世隔绝要求B.置若罔闻标准C.闭目塞听戒律D.避人耳目规范答案:C 本题解析:本题考察的是实词与成语的综合。“正义女神头戴蒙眼布,这并非”,后面填入词与前文呼应,A项“与世隔绝”比蒙眼布的含义更重,不合文意;B项“置若罔闻”是对感知到的信息当做未曾感知,题干强调的不是感知到后故意当做未感知,不合文意;C项“闭目塞听”闭上眼睛不看,堵住耳朵不听。形容对外界事物不闻不问,符合文意。D项“避人耳目”指的是避免走漏消息,不

48、符合文意。验证第二空,C项“戒律”指的是必须遵守的准则。职业戒律,符合文意。因此,选择C选项。23.某单位引进4名技术型人才后,非技术型人才在职工中的比重从50T l轾4375。问该单位在引进人才之前有多少名职工?A.28B.32C.36D.44答案:A 本题解析:设该单位在引进人才之前有x名职工,根据题意,非技术型人才人数不变,因此 x/(x+4)=43.75%/50%解得x=28,即该单位在引进人才之前有28名职工。24.8,12,16,16,( ),-64A.0B.4C.-8D.12答案:A 本题解析:(12 -8)X4 = 16,(16 -12)X4=16,(16 -16)X4 = 0

49、,(0 -16)X4=-64。25.填入下面横线处的句子,与上下文衔接最恰当的一项是( )。没有天敌的动物往往最先灭绝,有天敌的动物则会逐步繁衍壮大。_。汤武因为有残暴的桀纣为敌而获得了拥护者,_,最后得到了天下。换个角度讲,真正使罗马帝国灭亡的正是因为没有了强大的对手,在东方的古老秦帝国,_,可以说也是同样的原因。人类社会也同样存在大自然中的这一悖论大自然中的这一悖论在人类社会也同样存在刘邦因为谨小慎微而打败项羽刘邦因为项羽而谨小慎微建立不久就迅速覆灭能够强盛统一天下A.B.C.D.答案:B 本题解析:第一空由自然界转入人类社会,由已知到未知,应该选;后面内容都是对前面观点句的解说,紧扣前面

50、句式,进一步强调“天敌”的作用,选;第三空换了一个角度, 从没有天敌导致失败进一步阐述观点,选。26.a、b为自然数,且56a+392b为完全平方数,叶6的最小值是多少?()A.6B.7C.8D.9答案:C 本题解析:56a+392b=56(a+7b)=237(a+7b)为完全平方数,则叶76能被7整除,即。能被7整除令a=7c(c为自然数),则56a+392b=237(7c+7b)=2372(c+b)。要求a+b的最小值,取c=b=1此时a=7,56a+392b=2372=282,故a+b的最小值为8,应选择C。27.He was in hospital for six months. He

51、 felt as if he was_ from the outside world.A.cut offB.cut outC.cut upD.cut through答案:A 本题解析:句意为:他在医院待了半年,感觉跟外界的联系都切断了。“cut off”切除、切断,符合句意,故选A。“cut out”删去、关掉,“cut up”切开、切碎,“cut through”抄近路穿过、克服,均排除。28.2010年,我国黄金产量340.88吨,同比增长8.57%。其中矿产金280.04吨,同比增长7.27%;有色副产业60.84吨,同比增长14.95%。2019年,我国黄金企业实现工业总产值2292.

52、88亿元,同比增长66.72%;实现利润248.74亿元,同比增长78.19%.上图中我国的黄金产量超过200吨的年份有几个?A.7B.8C.9D.10答案:B 本题解析:本题考察直接读数类。通过读取柱状图中的数据可知,图中超过200吨的年份有8个。因此,答案选择B选项。29.随着技术和业务的发展,下列哪项不属于金融科技发展的趋势()。A.服务个性化B.金融场景化C.产品同质化D.监管内生化答案:C 本题解析:金融科技的发展趋势随着技术和业务的发展.金融科技将呈现银行轻型化、金融场景化、服务个性化和监管内生化的发展趋势,故C项错误。所以答案选C.30.4,5,15,6,7,35,8,9,( )

53、A.27B.15C.72D.63答案:D 本题解析:(4 - 1) X 5 = 15; (6 - 1) X 7 = 35, (8 - 1) X 9 = 63,答案为 D。31.根据下列内容,回答206-210题。Social change is more likely to occur in societies where there is a mixture of different kinds ofpeople than in societies where people are similar in many ways. The simple reason for this is tha

54、tthere are more different ways of looking at things present in the first kind of society. There aremore ideas, more disagreements in interest, and more groups and organizations with differentbeliefs. In addition, there is usually a greater worldly interest and greater tolerance in mixedsocieties. Al

55、l these factors tend to promote social change by opening more areas of life to decision.In a society where people are quite similar in many ways, there are fewer occasions for people tosee the need or the opportunity for change because everything seems to be the same. And althoughconditions may not

56、be satisfactory, they are at least customary and undisputed.Within a society, social changes is also likely to occur more frequently and more readily inthe material aspects of the culture than in the non-material, for example, in technology rather thanin values; in what has been learned later in lif

57、e rather than what was learned early; in the lessbasic and less emotional aspects of society than in their opposites; in the simple elements ratherthan in the complex ones; in form rather than in substance; and in elements that are acceptable tothe culture rather than in strange elements.Furthermore

58、, social change is easier if it is gradual. For example, it comes more readily inhuman relations on a continuous scale rather than one with sharp difference. This is one reason whychange has not come more quickly to Black Americans as compared to other American minorities,because of the sharp differ

59、ence in appearance between them and their white counterparts.The passage is mainly discussing_.A.certain factors that determine the ease with which social changes occurB.certain factors that promote social changeC.the necessity of social changeD.two different societies答案:A 本题解析:此题考查全文主旨。全文共三段,根据每段的第一句“Social change is more likely to occurin societies”,“Within a society,social changes is also likely to occur more frequently and more readily in”和“Furthermore,social ch

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