上海通用汽车生产系统SGMGMSCONCEPT知识分享

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1、GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系1Welcome！An Overview to GMS第一页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系2A Lean Manufacturing Management System是一个(y)精益制造管理体系GMSGMSLike An Atom We Need All The Pieces Working Together!第二页，

2、共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系3Background背景背景(bijng)介绍介绍第三页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系4NewPlant新工厂+NewProduct新产品+NewProcess新工艺=QualityProblems质量(zhling)问题NotTruewithGMS!GMS决不会这样(zhyng)！Vehicle Launc

3、h Concerns新车型启动新车型启动(qdng)关注点关注点DuringaTypicalLaunch一次典型的启动:Why Global Manufacturing Systems?为什么要采用为什么要采用GMS(通用全球制造体系通用全球制造体系)?第四页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系5NewPlant新工厂(gngchng)+NewProduct新产品+NewProcess新工艺=QualityProblems质量问题J.D.Power,Initial Qua

4、lity StudyJ.D.Power,初始初始(ch sh)质量调查质量调查1999Mercedes-Benz2002Cadillac CTSYESNOMercedes-Benz235problemsper100nearthebottomofthesurvey每100辆车235个问题(wnt)在调查中排名靠近末尾CadillacCTS88problemsper100RankedSILVER!每100辆车88个问题(wnt)排名第二！第五页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造

5、体系6Quote from J.Smith(Former Chairman):引自：引自：J.史密斯（主席）史密斯（主席）All GM plants are part of the same company and must operate with one production system with common elements“所有通用工厂同属于同一个公司并且必须在共同的环境中在同一个生产体系下运作所有通用工厂同属于同一个公司并且必须在共同的环境中在同一个生产体系下运作”Assignment任务任务:Summer 96 年夏年夏Develop a Common Global Produ

6、ction System建立一个共同的全球生产体系建立一个共同的全球生产体系Background背景背景(bijng)第六页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系7The GM/Toyota Joint Venture GM/Toyota合资合资(h z)公司公司NewUnitedMotorsManufacturingInc.新的联合汽车制造公司Est.February1984inFremont,California1984年2月在加利弗尼亚，弗里蒙特成立GMwantedt

7、olearntheToyotaProductionSystem(TPS)GM想学丰田生产体系（TPS)ToyotawantedtolearnaboutmanufacturingintheU.S.丰田想学如何在美国(miu)造车EachGMunitwasfreetostudyTPSandimplementastheysawfit每个GM的工厂都可以学习TPS,并按需实施第七页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系8Creation of GM-GMSGMGMS的产生的产生(c

8、hnshng)GM-GMSNUMMISATURNCAMI QNPSEisenachNAOGreen Book第八页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系9Five GM-GMS Principles五项原则五项原则(w xin yun z)人员参与人员参与不断改进不断改进缩短制造缩短制造周期周期标准化标准化制造质量制造质量第九页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系

9、全球制造体系10Thinking Way精益概念精益概念(ginin)第十页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系11Traditional WayGMS WayqPeople are hired handsqCurrent State is embracedqFunction-driven organisationqGo to Office&GuessqKnowing OrganisationqQuality seen as a functionqHide Mistake

10、sqEgo-driven leadersqComplex Sense-wastefulqSpend time figuring out itselfqPeople are investment in mindsqCurrent State is challengedqCustomer-driven organisationqGo To See&UnderstandqLearning OrganisationqQuality seen as a cultureqLearn from MistakesqProcess-driven leadersqCommon Sense-simpleqSpend

11、 time figuring out enemy Purpose of GMS is to make lean-thinking People&lean Processes to deliver lean Results for the Purpose of GMS is to make lean-thinking People&lean Processes to deliver lean Results for the CustomerCustomer第十一页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System

12、）全球制造体系全球制造体系12System Position系统系统(xtng)所在的位置所在的位置第十二页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系13Goal CategoriesGoal Categories目标目标目标目标(mbio)(mbio)种类种类种类种类 Safety安全People人员发展Quality质量 Responsiveness响应 Cost成本How WE are MEASURED如何如何(rh)衡量我们的业绩衡量我们的业绩第十三页，共41页。Pla

13、nt Performance Score Card工厂工厂(gngchng)绩效考核卡绩效考核卡第十四页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系15GoalsGoals目标目标目标目标(mbio)=(mbio)=MethodMethod方法方法方法方法(fngf)=(fngf)=PeopleInvolvementPeopleInvolvement人员参与人员参与(cny)-PeopleCompany(cny)-PeopleCompany人员参与人员参与(cny)(cny)的公

14、司的公司 ContinuousImprovementCompanyContinuousImprovementCompany持续改进的公司持续改进的公司Standard-Standard-izationization标准化标准化BuiltInQualityBuiltInQuality制造质量制造质量ShortShortLeadtimeLeadtime缩缩短制短制 造周造周期期Strong Leadership Strong Leadership 强有力的领导强有力的领导强有力的领导强有力的领导GMS Supports Attaining Our Goals GMS 支持我们达到目标支持我们达到目

15、标uSafety安全安全u People人员人员 uQuality质量质量 uResponsiveness响应响应 uCost成本成本GM-GMS第十五页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系16GMS StructureGoals目标目标(mbio)NAAPOPrinciples原则原则(yunz)Core Requirements核心核心(hxn)要素要素(calibration statements)Tools工具工具Tools工具工具Elements原理原理LAAM

16、GMEMethods标准标准标准标准Tools工具工具Tools工具工具GlobalMust be Global Common to Have ONE GM-GMS必须是全球共同的必须是全球共同的一个一个GM-GMS第十六页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系17StructureExplanationStructureExplanation结构结构(jigu)(jigu)说明说明Goals目标(mbio)Principles原则(yunz)Elements要素CoreR

17、equirements核心要求Tools工具Goals:Goals:Describetheprimarystatewhichthecorporationstrivestoachieve.Reachingthesegoalsleadstothecompletesuccessofourcompany目标：描述公司努力要达到的状态。达到这些目标可引导公司走向成功Principles:Principles:Theleadingconcepts/philosophyofthecompanywhichguideouractivitiesinthepursuitofsuccessforourcompany.

18、原则：公司的主导理念，可指导我们的行为，追求公司的成功。Elements:Elements:MainstrategieswithineachPrinciple,whichmustbeimplementedtoensuresuccessofeachprinciple.要素：每个原则的主要策略，实施策略是每个原则成功的保证。Corerequirements:Corerequirements:DetailswhichmustbefollowedtoensurethesuccessofeachElement核心要求：实现每个要素成功必须要遵循的细节Tools:Tools:Methods,activit

19、iesandsystemswhichareusedtosupporttheCoreRequirements.TheymaybeusedtosupportmultipleCoreRequirements.工具：方法，行动和体系用来支持核心要求，也可能用来支持多重的核心要求。BetheSafetyBenchmark确定安全基准PeopleInvolvement人员参与HealthandSafetyPriority健康和安全第一24Hr.Incidentfollowup24小时事故跟踪GreenCross绿十字第十七页，共41页。GMSGMS（Global Manufacturing SystemG

20、lobal Manufacturing System）全球制造体系全球制造体系18GMS Principle and ElementGMS 原则原则(yunz)与要素与要素第十八页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系19Each of the 5 GMS Principles is supported by key elements.There are 33 GM-GMS Elements.GMS Principles GMS ElementsGlobal Manufac

21、turing Goals of Safety,People,Quality,Responsiveness&Cost are supported by the GMS Principles.There are 5 GMS Principles:PeopleInvolvement1.Vision/Mission5.TeamConcept2.Values6.PeopleInvolvement3.Health&SafetyProcess7.OpenCommunication4.QualifiedPeople8.ShopFloorManagementStandardization9.WorkplaceO

22、rganization10.ManagementByTaktTime11.StandardizedWork12.VisualManagementBuilt-InQuality13.ProductQualityStandards17.QualitySystemManagement14.ManufacturingProcessValidation16.QualityControl&15.In-ProcessVerificationFeedback/FeedforwardShortLeadTime18.SimpleProcessFlow23.TemporaryMaterial19.SmallLotP

23、ackagingStorage-CMA20.FixedPeriodOrdering24.PullSystemsSystem/OrderParts25.LevelVehicleOrderSchedules21.ControlledExternalTrans.26.SupplyChainManagement22.ScheduledShipping/ReceivingContinuousImprovement27.ProblemSolving31.EarlyDFM/DFA28.BusinessPlanDeployment32.TotalMaintenanceSystem29.AndonConcept

24、33.ContinuousImprovement30.LeanDesignofFacilities,Equipment,ToolingandLayout第十九页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系20 People Involvement Elements人员参与原理人员参与原理Vision，Value and Culture Priority愿景，价值观与企业文化愿景，价值观与企业文化(wnhu)Mission 使命使命Health&Safety Priority 健康

25、与安全第一健康与安全第一Qualified People合格的人员合格的人员People Support System/Team Concept 人员人员(rnyun)支持体系支持体系/团队精神团队精神People Involvement人员人员(rnyun)参与参与Open Communication Process开放式沟通流程开放式沟通流程Shop Floor Management车间现场管理车间现场管理F Definition:The process whereby our employees are engaged as enthusiastic participants and v

26、alued contributors to our success.F定义：员工凭之热情工作的程序和评估贡献的程序FPurpose:People are our Companys most valuable asset.Our people and our company culture represent the healthy roots and trunk which support the methods and tools of our plant.Without involved people,the methods and tools will not be successful

27、.F目的：人员是我们公司最宝贵的资产资产。我们的人员和我们的公司文化代表的是健康的根和树干，可以用来支持我们这颗大树的方法和工具。没有人员的参与，就不会有方法和工具People InvolvementPeople Involvement人员参与人员参与人员参与人员参与Leaves=ToolsSOSStandardized WorkTrunk=PeopleProblem SolvingTPMRoots=CultureOne Pc.Flow5SBranches=Methods第二十页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturi

28、ng System）全球制造体系全球制造体系21Green cross SheetManufacturing Safety Performance WallBPD-Group Information Board Nerve Center-Group Leader MeetingArea BPD Visualization 第二十一页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系22Safety Lockout ProcedureGroup AreaOpen Office Flexi

29、bility Chart第二十二页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系23StandardizationStandardization标准化标准化标准化标准化Definition:Standardization is a dynamic process by which we set standards of Definition:Standardization is a dynamic process by which we set standards of termi

30、nology,principles,methods,and processes within our organization.terminology,principles,methods,and processes within our organization.定义：标准化是我们在自己定义：标准化是我们在自己定义：标准化是我们在自己定义：标准化是我们在自己(zj)(zj)的组织中建立术语、原则、方法和程序标准的动态的程序的组织中建立术语、原则、方法和程序标准的动态的程序的组织中建立术语、原则、方法和程序标准的动态的程序的组织中建立术语、原则、方法和程序标准的动态的程序Purpose:The

31、 purpose of standardization is Purpose:The purpose of standardization is toto stabilize,so as stabilize,so as toto achieve a base from achieve a base from which which toto grow and improve.grow and improve.目的：标准化的目的是为了达到稳定以完成可以用来发展和改进的基础目的：标准化的目的是为了达到稳定以完成可以用来发展和改进的基础目的：标准化的目的是为了达到稳定以完成可以用来发展和改进的基础目

32、的：标准化的目的是为了达到稳定以完成可以用来发展和改进的基础Standardization标准化标准化WorldClass世界级世界级Continuous Improvement不断改进不断改进Change改变改变(gibin)F Standardization Elements标准化原理标准化原理(yunl)FManagement by Takt Time时间管理时间管理FWorkplace Organization工作现场管理工作现场管理FStandardized Work标准化作业标准化作业FVisual Management目视化管理目视化管理第二十三页，共41页。GMSGMS（Glo

33、bal Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系24Safety VisualizationVisual Management-Air,water flowTeam member operation certification boardWorkplace organization-5S 第二十四页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系25 Fixed Position Stop(Marked

34、On Shop Floor)Trim Line Final Process AreaCode 1 Control Process第二十五页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系26F Built-In Quality Elements制造质量原理制造质量原理FProduct Quality Standards产品质量标准产品质量标准FManufacturing Process Validation 制造工制造工艺验证艺验证FIn-Process Control&Verifi

35、cation 流程中流程中控制控制(kngzh)和验证和验证FQuality Feedback/Feedforward质量反馈质量反馈/前馈前馈FQuality System Management质量体系管理质量体系管理Built In QualityBuilt In Quality制造质量制造质量制造质量制造质量Definition:The methods by which quality is built into the manufacturing process,in a way that Definition:The methods by which quality is built

36、 into the manufacturing process,in a way that defects are prevented,detected,and countermeasures are implemented defects are prevented,detected,and countermeasures are implemented toto prevent prevent recurrence.recurrence.定义：在制造过程中制造质量、防止缺陷、检测和实施防止问题再次发生的对策的方法定义：在制造过程中制造质量、防止缺陷、检测和实施防止问题再次发生的对策的方法定

37、义：在制造过程中制造质量、防止缺陷、检测和实施防止问题再次发生的对策的方法定义：在制造过程中制造质量、防止缺陷、检测和实施防止问题再次发生的对策的方法Purpose:Purpose:ToTo ensure that defects are not passed ensure that defects are not passed toto the customer.3 the customer.3目的：确保有缺陷的产品目的：确保有缺陷的产品目的：确保有缺陷的产品目的：确保有缺陷的产品(chnpn)(chnpn)不会达到客户手中不会达到客户手中不会达到客户手中不会达到客户手中Do notDo n

38、ot不要不要Accept允许Build制造Ship传递a Defect!a Defect!缺陷缺陷Solve problems through teamwork!Solve problems through teamwork!通过通过(tnggu)(tnggu)团队合作解决问题团队合作解决问题Satisfy your Customer.Satisfy your Customer.使客户满意使客户满意The Built-In-Quality Motto制造质量格言第二十六页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing S

39、ystem）全球制造体系全球制造体系27In house stamping panel inspection Boundary Sample-Visualization CARE Line Quality CheckError Proofing第二十七页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系28QCOS Trend Control SheetANDON-Quality CallFinal Process Area Code 1 Control ProcessQCOS She

40、et第二十八页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系29Short Lead TimeShort Lead Time缩短制造周期缩短制造周期缩短制造周期缩短制造周期Definition:The movement of product or material in the right quantity,at the right time,Definition:The movement of product or material in the right quantity,a

41、t the right time,toto the right location,with the right location,with the right equipment,using the shortest lead time and the lowest possible cost for both the supplier and the the right equipment,using the shortest lead time and the lowest possible cost for both the supplier and the customer.custo

42、mer.定义：让供应商和客户在最短的制造周期内用尽可能低的成本，在正确的地点使用正确的设备生产出正确定义：让供应商和客户在最短的制造周期内用尽可能低的成本，在正确的地点使用正确的设备生产出正确定义：让供应商和客户在最短的制造周期内用尽可能低的成本，在正确的地点使用正确的设备生产出正确定义：让供应商和客户在最短的制造周期内用尽可能低的成本，在正确的地点使用正确的设备生产出正确的数量的产品或物料的运作的数量的产品或物料的运作的数量的产品或物料的运作的数量的产品或物料的运作Purpose:Purpose:ToTo achieve customer enthusiasm by delivering t

43、he customer his/her product more quickly,while achieve customer enthusiasm by delivering the customer his/her product more quickly,while maintaining good quality.Ultimately,our Company benefits through cost reduction and increased customer maintaining good quality.Ultimately,our Company benefits thr

44、ough cost reduction and increased customer loyalty.loyalty.目的：保证优质质量目的：保证优质质量目的：保证优质质量目的：保证优质质量(zhling)(zhling)的同时，通过更快传递客户产品来获得客户热诚。最终，我们的公司会受益于降低的成的同时，通过更快传递客户产品来获得客户热诚。最终，我们的公司会受益于降低的成的同时，通过更快传递客户产品来获得客户热诚。最终，我们的公司会受益于降低的成的同时，通过更快传递客户产品来获得客户热诚。最终，我们的公司会受益于降低的成本和提升的客户忠诚。本和提升的客户忠诚。本和提升的客户忠诚。本和提升的客户

45、忠诚。F Short Lead Time Elements 缩短制造周期缩短制造周期(zhuq)要素要素FSmall Lot Packaging小包装小包装FFixed Period Ordering SystemF 固定周期固定周期(zhuq)订单体系订单体系FControlled External Transportation受到控制的外部交通受到控制的外部交通FSimple Process Flow简单的流程简单的流程FScheduled Shipping/Receiving有计划的运送有计划的运送/接收接收Temporary Material Storage临时物料储存临时物料储存In

46、ternal Pull/Delivery内部内部(nib)拉动拉动/运送运送Level Vehicle Order Schedules水平车辆订单计划水平车辆订单计划Supply Chain Management供应链管理供应链管理long lead-timeshort lead-timeJ L 第二十九页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系30Material Andon Light BoardKANBAN PostKanbanMaterial ANDON第三十页，共4

47、1页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系31Continuous ImprovementContinuous Improvement不断改进不断改进不断改进不断改进Definition:A process based on standardization,whereby improvement is made,through a Definition:A process based on standardization,whereby improvement is made,thr

48、ough a series of small improvements.series of small improvements.定义：一个基于标准化，通过一系列小的改进来达到改进的程序。定义：一个基于标准化，通过一系列小的改进来达到改进的程序。定义：一个基于标准化，通过一系列小的改进来达到改进的程序。定义：一个基于标准化，通过一系列小的改进来达到改进的程序。Purpose:Purpose:ToTo always advance ahead towards an ever more challenging target and make always advance ahead towards

49、 an ever more challenging target and make progress in Safety,People Involvement,Quality,Responsiveness,and Cost through the progress in Safety,People Involvement,Quality,Responsiveness,and Cost through the elimination of waste.elimination of waste.目的目的目的目的:不断向前挑战不断向前挑战不断向前挑战不断向前挑战(tio zhn)(tio zhn)更

50、多的目标并且通过减少浪费在安全、人员参与、质量、响应和成更多的目标并且通过减少浪费在安全、人员参与、质量、响应和成更多的目标并且通过减少浪费在安全、人员参与、质量、响应和成更多的目标并且通过减少浪费在安全、人员参与、质量、响应和成本方面取得进步本方面取得进步本方面取得进步本方面取得进步F Continuous Improvement Elements不断改进要素不断改进要素FProblem Solving 问题解决问题解决FBusiness Plan Deployment 业务计划部署业务计划部署FAndon Concept 暗灯原理暗灯原理FLean Design of Facilities

51、,Equipment,Tooling and Layout 设施、设备、工具和平面布置的精益设计设施、设备、工具和平面布置的精益设计FEarly Manufacturing and Design Integration(DFM/DFA)制造和设计的早期结合（制造能力制造和设计的早期结合（制造能力(nngl)设计、装配设计）设计、装配设计）FTotal Maintenance System/Total Productive Maintenance 全员维护体系全员维护体系/全员生产性维修全员生产性维修FContinuous Improvement Process 持续改进流程持续改进流程FThe

52、 diagram above shows how each time an improvement is implemented,it creates temporary instability.There will be a short period of instability until new standards are set,and applied.Only once the situation is truly stable,can new improvements be implemented.上面这张图表显示出每次改进(gijn)之后，都会带来暂时的稳定。而后会有一段短时间的

53、不稳定，直到建立并应用新的标准。只有当情况真正稳定了，新的标准才能实施。改进改进改进标准化标准化标准化标准化第三十一页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系32ANDON BoardSGM Line Balance Wall Pilot Area(Building Line Balance Wall)Creform Assembly Aid第三十二页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing Sy

54、stem）全球制造体系全球制造体系33GMS In SGM全球制造全球制造(zhzo)体系在上海通用汽车体系在上海通用汽车第三十三页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系34My Understanding of GMSExperience ShareQ&A第三十四页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系35Thanks!第三十五页，共41页。GMSGM

55、S（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系36上海通用汽车上海通用汽车(qch)的宗旨的宗旨依靠一支训练有素、富有使命感和团队精神的员工队伍，贯彻精益管理原则，注重不断学习和积极创新。安全地为顾客(gk)提供高质量的产品和服务，使上海通用汽车成为面向二十一世纪，国内领先、在国际上有竞争力的汽车公司”。上海通用汽车的宗旨中包含愿景、使命与方法：上海通用汽车的宗旨中包含愿景、使命与方法：愿景：使上海通用汽车成为面向二十一世纪，国内领先、在国际上有竞争力的汽车公司愿景：使上海通用汽车成为面向二十一世纪，国

56、内领先、在国际上有竞争力的汽车公司使命：安全地为顾客提供高质量的产品和服务使命：安全地为顾客提供高质量的产品和服务方法：依靠一支训练有素、富有使命感和团队精神的员工方法：依靠一支训练有素、富有使命感和团队精神的员工(yungng)(yungng)队伍，贯彻精益管队伍，贯彻精益管理原则，注重不断学习和积极创新。理原则，注重不断学习和积极创新。第三十六页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系37Shanghai General Motors Core Values 上海通用汽车

57、上海通用汽车(qch)的核心价值的核心价值以客户为中心 Customer Focus以满足客户需求的程度作为衡量工作成效的标准 We will measure our performance by determining whether it has met customers satisfaction安全 Safety充分关注人的安全和健康以及环境安全 We will pay full attention to peoples safety and health as well as the safety of environment充分授权的团队合作 Empowered Teamwork创

58、造良好氛围，积极发挥员工与合作伙伴特点、长处(chng chu)We will promote an environment in which the unique qualities of each employee and partner can be employed to win.诚信正直 Integrity成为值得信赖的公司和员工 We will be a trustworthy organization and employee持续改进与创新 Continuous Improvement&Innovation更好、更快、更有效，更多运用新思维 We will do things b

59、etter,faster,more effective and implement more new ideas第三十七页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系38People Involvement Elements 1Corporate Vision,Values,&Cultural PrioritiesDefinition:The Corporations desired state as well as attitudes,mindsets,beliefs,and

60、behaviors each of which is critical to the success of the organization.Purpose:To guide individual behavior and organizational decisions,creating a process and results focused culture.MissionDefinition:A local statement that conveys a mental image of the goal or desired state for a specific plant or

61、 function.Purpose:To motivate/inspire people to act and help the entire workforce visualize,understand,and relate to the organizations competitive goals and objectives.第三十八页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系39People Involvement Elements 2Health and Safet

62、y PriorityDefinition:Implementation of behaviors,actions,policies,and practices that help our employees realize a healthy,injury free environment.Purpose:To ensure we protect the well being of our people through actions consistent with the belief that safety is our overriding priority and all accide

63、nts are preventable.Qualified PeopleDefinition:People at all levels of the organization that possess the required profile and skills to perform,thrive,and grow within a competitive manufacturing environment.Purpose:To ensure the best possible fit of peoples abilities with the expectations of the com

64、petitive manufacturing roles and responsibilities.第三十九页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系40People Involvement Elements 3People Support System/Team ConceptDefinition:Small groups of employees that are empowered to function as the owners and basic work uni

65、t who share common tasks,support each other,and achieve common goals through continuous improvement.Purpose:To involve employees in the work process to continuously improve performance,product quality,and working conditions through teamwork.To develop employee pride,job satisfaction,and personal gro

66、wth.People InvolvementDefinition:Systems,procedures,practices,and programs that involve all employees as active participants in continuous improvement activities.Purpose:Create and maintain an environment which fosters a spirit of pride.“第四十页，共41页。GMSGMS（Global Manufacturing SystemGlobal Manufacturing System）全球制造体系全球制造体系41People Involvement Elements 4Open Communication ProcessDefinition:Behaviors and practices that create an environment that fosters a free and open flow of communication at all l