IT项目管理复习资料:test scope-2013

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1、Main Key Terms Part One IT Project Management1. Introduction To Project Managementproject, project management, project manager (hard and soft skills), stakeholders, triple constraint, Project management knowledge areas, PMI, PMO, PMP2. The Project Management and Information Technology ContextDeliver

2、able, project life cycle, Characteristics of Organizational Culture, systems development life cycle (SDLC), Organizational Structures (Functional, Project, and Matrix)3. Project Management Process Groups: A Case Study5 process groups, process groups and KAs mapping4. Project Integration Managementpr

3、oject integration management, project charter, project management plan, scope statement, Weighted Scoring Model5. Project Scope Managementproject scope management, scope planning, scope control, scope definition, work breakdown structure(WBS), WBS dictionary6. Project Time ManagementActivity definit

4、ion, activity sequencing (FS,SF,FF,SS), activity resource estimating, activity duration estimating, schedule development, schedule control, milestone, Gantt chart, network diagram, critical path, PERT, AOA,(ADM), PDM, types of dependencies between activities7. Project Cost Managementproject cost man

5、agement, earned value management(EVM), cost estimating, cost budgeting, life cycle costing, projects payback period, sunk cost8. Project Quality Managementproject quality management, quality assurance, quality planning, quality control, 20/80 Pareto analysis, fishbone diagrams, conformance cost, Non

6、conformance cost9. Project Human resource ManagementProject human resource planning, Acquiring the project team, Developing the project team, Managing the project team, Maslows Hierarchy of Needs, Covey and Improving Effectiveness, Myers-Briggs Type Indicator(MBTI), Resource Leveling10. Project Comm

7、unications ManagementCommunications planning, Performance Reporting, Managing Stakeholders, Conflict management plan, disseminating project information11. Project Risk ManagementProject Risk, Negative risk, Positive risk, Brainstorming, Risk management planning, Contingency plans, Risk identificatio

8、n, Risk register12. Project Procurement managementProject Procurement management, Planning purchases and acquisitions, Conducting contracting (5 steps), Selecting sellers, Administering the contract, Closing the contract, Contract Statement of Work, Types of contractsPart Two Quality Engineering1. CMMI2. IOS9001The types of the final test exercises:1. Single Choice 2. Comprehensive Question3. Calculation 4. Analysis

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