商务英语视听说原文与答案

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1、Scripts Unit 1Part II Listening and SpeakingTask 1 FAQs in job interviewComments on the three questions:Point for Q 1: Tell me something about yourself.Sample answers:Q1.I am graduating in June,2015 from Guangdong University of Finance and my major is financial secretary. I am an outgoing, energetic

2、 person. I enjoy teamwork very much. As part of my degree program, I needed to communicate with different peopel. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful secretary. During my internship at one company, I worked as a secret

3、ary. My duties included offering friendly and efficientschedule to my boss, answering phone calls, taking and passing on messages to my boss.Q2.I received honors in several Financial management and computer contests. I am good at communicating, organizing and coordinating. I like to get along well w

4、ith people from different backgrounds.If something blocks my path, I will look for a solution. I never give up easily.Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others.Q3.Interest and career development are two of my criteri

5、a in choosing a job. Interest is the best motivation. I love to be a secretary, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in.Career development is very important for me when choosing a job. From what I know, Shangri

6、-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me.Task 2 Inappropriate questions in job interviewScript:M: Come in, please.W: Good morning, sir. Im Karen Yang.M: Good morning,

7、 Miss Yang. Im Kevin Carter, the Administration Manager. Take a seat, please.W: Oh, is that your wife, Mr. Carter? She is so beautiful.M: Thank you. Ah Miss Yang, Ive gone through your resume. Id like to ask you some questions now, if you dont mind.W: Of course not. please go ahead.M: Well, can you

8、tell me why you would like to work as a medical representative with us?W: I really like this kind of work, and having been a doctor for three years, I want to apply for this position for a change.M: Dont you think its a pity for you to leave your present job?W: To some extent, it is. I have learned

9、a lot in the hospital. But I would like to try a different kind of life. By the way, could you tell me how much the new job pays?M: Sure. There is a five-month probationary试用的 period and you can only get RMB2,000 for each month. After that, well determine your salary according to your performance.W:

10、 Oh, I see. Then, what about the paid holidays, insurance, and things like that?M: Every employee in our company enjoys life insurance人寿保险 and unemployment insurance. In addition, they enjoy two-week paid holidays.W: That sounds fine. How much time will it take for me to be promoted here?M: Im not s

11、ure. It depends on your ability and performance. Maybe well send you to one of our branches, if you like.W: No problem. I hate staying at one place all the time. But in which cities do you have your branches? And, where is your company based (把总部设在)?M: Our company is based in New York, with branches

12、 in many cities, such as Philadelphia, Beijing and London.Key:Is that your wife, Mr. Carter? She is so beautiful. Avoid asking interviewer personal questions or making personal comments.Could you tell me how much the new job pays? The interviewer might infer from these questions that you are only in

13、terested in your own needs and not those of their company. Wait until the employer raises these subjects to discuss them.What about the paid holidays, insurance, and things like that?How much time will it take for me to be promoted here?But in which cities do you have your branches? And where is you

14、r company based? It is also unwise to ask about things you should have already known. You are only telling the interviewer that you havent done your homework.Part III Language FocusKey:o Name: Cai Ning o Personality: serious-minded认真的; calm; humorous; easy-goingo Strengths: the ability to work with

15、all types of peopleo Weakness: perfectionist; impatiento Work experience: six years financial industry experience with several companies; two years experience in an investment banko Qualification: graduated from Peking University in 2001 majoring in accounting; fluent English; bookkeeping记账 and acco

16、unting proficiency in English.o Reasons for leaving last job: want to find a job that is challenging.o Questions about the job: Would I be able to work abroad in one of your overseas branches?Part IV Viewing and SpeakingVideo 1 Applying for the position of financial consultantScript:Chen: Good morni

17、ng, Ms Mandel.Ms. Mandel: Good morning, sit down, please.Chen: Thank you!Ms. Mandel: You are Chen Bo, arent you? Im Cathy Mandel, Director of the HR Department.Chen: Yes, Im Chen Bo. Nice to meet you, Ms. Mandel.Ms. Mandel: Nice to meet you, too. Ive gone through your resume and would like to know m

18、ore about you.Chen: Thank you for your interest in me.Ms. Mandel: To start with, would you like to tell me a bit about yourself?Chen: Sure. Im a senior student at GDUF. I expect to graduate this summer. My major is international finance.Ms. Mandel: So why did you choose our company?Chen: As far as I

19、 know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what Ive learned at university.Ms. Mandel: As a major in international finance, what do you think you can do in c

20、onsultancy?Chen: Well, I know how to tackle problems. For example, I know I must first analyze the problem and work out the major cause. Then I will be able to search for ways to solve it from available data.Ms. Mandel: Sometimes data is not enough. Have you got any relevant experience in this field

21、?Chen: Last year, during the probationary period, I was involved in the restoration of a factory in Nanjing, I really learned a lot from the experience, especially how to access评估 peoples strengths and abilities.Ms. Mandel: Can you cope with hard work under pressure and in a tough environment?Chen:

22、No problem, I dont care about pressure or the environment as long as I enjoy the work.Ms. Mandel: Good. Now, do you have any questions to ask?Chen: Yes, Ive got one. Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the

23、world?Ms. Mandel: Um, probably. I think you are likely to be sent to work in an overseas branch to get experience later on once youve proved your worth.Chen: Oh, great. If Im accepted, I will do my best for the company.Ms. Mandel: I wish you luck! Well notify you of our final decision by Friday.Chen

24、: Thank you! Ms. Mandel. Good-bye.Ms. Mandel: Goodbye.Key:Reasons for joining the company It is one of the leading international consultant corporations which came to China after China entered WTO.Working in this company would give him the best chance to use what he has learned at university.Relevan

25、t work experience He was involved in a factory restoration in Nanjing.Questions Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world?Result of the interview Chen Bo will be notified of the final decision by Friday

26、.Video 2 Applying for the position of Sales ManagerScript:Wang: May I come in?Mr. White: Yes, please do.Wang: Good morning, sir. My name is Merry Wang. Ive come for an interview, as requested.Mr. White: Nice to meet you, Miss Wang. I am Harry White, Director of the HR Department. I was expecting you

27、. Please, take a seat.Wang: Thank you.Mr. White: Well, Miss Wang, you are applying for the position of Sales Manager, right? How did you know about our company?Wang: I got to know your company from your TV commercials. They are elaborately designed and produced, and leave me deep impression. And in

28、the summers of 1997 and 1998 I worked as a salesgirl for your company in Guangzhou.Mr. White: Really? Thats good. Then you must know something about our company?Wang: Yes, a little. Your company is very famous. Your cosmetics and skincare products are very popular with women all over the world.Mr. W

29、hite: Huh, thats right. Miss Wang, can you tell me which university you attended?Wang: Sun Yat-sen.Mr. White: And what degree have you got?Wang: I have a bachelors degree in business administration.Mr. White: How is your English? You know, some staff members in our company are Americans, so conversa

30、tional English is very important.Wang: I passed TEM 8 at college, and I am good at oral English. I think I can communicate with Americans quite well.Mr. White: Good. I know you are now with United Butter. What is your chief responsibility there?Wang: Ive worked there for five years, since I graduate

31、d from college. Two years ago, I was appointed Brand Managerresponsible for the Panda line of biscuits.Mr. White: Why do you want to change your job?Wang: I want to change my work environment, seek new challenges and broaden my experience. Thats why I want to move into sales.Mr. White: What do you t

32、hink is the most important qualification for a salesperson?Wang: I think its self-confidence and quality products.Mr. White: I agree with you. What salary would you expect to get here?Wang: Well, I would leave it to you to decide after you consider my abilities. My current annual income in United Bu

33、tter is 150 thousand. But, er, could you tell me a little more about what the job entails?Mr. White: You would be in charge of all the sales activities, for all hair products in northeast China. This would involve market analysis, client service and development, sales promotion, and regular customer

34、 satisfaction surveys. Youd report directly to the Regional Sales Director. Do you have any other questions?Wang: Yes, only one. When can I get your decision?Mr. White: I need to discuss with other board members. Well notify you of our decision as soon as possible. But to be honest, you seem to be a

35、 good candidate with the right kind of experience and personality. Youre high on my list.Wang: Thats good! Thank you, Mr. White. I look forward to hearing from you. Goodbye.Mr. White: Goodbye.Key:o 1. F T F F To 2. 1) Sales Manager 2) Five 3) Brand Manager 4) biscuits 5) Business Administration 6) o

36、ral EnglishScripts Unit 2 Script:Sherry: Daniel, its you! I havent seen you for years. How are you doing?Daniel: Very well, thank you. And you, Shelly?Sherry: Not too bad. I heard youve got a new job. So, what do you do now?Daniel: I am an engineer in a large international car corporation now.Sherry

37、: Oh, thats nice! Which department are you in?Daniel: Im in the Research and Development Department.Sherry: That sounds great!Daniel: Yes, its really a very exciting and rewarding job. At the moment, we are designing a new type of car.Sherry: Oh, really? Youve always been clever, Daniel. I knew youd

38、 do something very challenging and creative. Do you need to work overtime?Daniel: Not really, I just work regular hours most of the time. But on Friday nights, I sometimes stay in the office after work to deal with unfinished tasks.Sherry: Well, Daniel, you must come and see me sometime and tell me

39、all about it over a cup of tea.Daniel: I certainly will. What about you, Sherry? How is your job?Sherry: I am still the accountant of that cosmetics companyTask 2 Describing jobsScript:v Jack: Hi, Im Jack. Im the manager of the Research & Development Department. Ive been in this position for three y

40、ears. I have to manage all aspects of the product development process, including resource allocation , budget requirements and personnel management. I have to work with marketing teams to analyze the needs of the developing markets and direct our work accordingly. Im responsible for creating and man

41、aging the R&D teams and for the overall planning, execution , and success of the projects.v Janet: Im Janet, Sales Manager of R&T Company. Since I was promoted to the position of manager four years ago, Ive been engaged in various responsibilities. My responsibilities include: developing sales strat

42、egies; achieving sales targets; recruiting and training sales staff; supervising and motivating team performance; expanding the customer base and ensuring high levels of customer satisfaction.v Stanley: Hi, Im Stanley. As the manager of the Production Department, Im responsible for selecting, develo

43、ping and managing a highly competent and motivated staff of employees; ensuring that production is cost-effective and the products are produced on time and of good quality. Moreover, I have to work out the human and material resources needed. Im also responsible for identifying the training needs of

44、 our staff and cultivating a culture of continuous improvement in all aspects of manufacturing.Part IV Viewing and SpeakingVideo 1 Introducing titles and responsibilitiesScript:President: Good afternoon, everyone! This is Robin Copperfield, the new vice president of our company. He will be in charge

45、 of the accounting work. Lets give him a warm welcome!Robin: Thank you!President: Mr. Copperfield is an expert in the field of accounting. So, it is a pleasure for us to have him here. Now, Mr. Copperfield, Id like to introduce the vice presidents and managers to you.Robin: Its OK, thank you!Preside

46、nt: This is May Bates, Vice President in charge of the Administration Department and the Neighborhood Service Department.Robin: Nice to meet you, Ms. Bates. Ms. Bates: Nice to meet you, Mr. Copperfield.President: And this is Dennis Hayes. Vice President in charge of the Marketing Department and the

47、Sales Department.Dennis Hayes: How do you do, Mr. Copperfield? Glad to meet you.Robin: Glad to meet you, Mr. Hayes.President: And this isoh, where is Andrew Jefferson?Robin: Mr. Jefferson? Ive met him before. I heard he is one of the secrets of this companys success. Everyone was raving about what a

48、 great job hes done in President: Uh speak of the devil Mr. Jefferson has just arrived.Mr. Jefferson: Hi, Mr. Copperfield, good to see you again.Robin: Good to see you, Mr. Jefferson.Mr. Jefferson: Sorry, Im late. I was talking to a client.Robin: Oh, thats OK. How many departments are you in charge

49、of, Mr. Jefferson?Mr. Jefferson: Four: Research & Development, Engineering, Contract Budgets, and Project Preparation.Robin: No wonder youre so busy.President: Mr. Copperfield, there are three managers who report directly to you, and they are all ladies. So, ladies, can you introduce yourselves?Ada

50、Black: Im Ada Black, responsible for management accounts.Caroline Clinton: Im Caroline Clinton, responsible for financial accounts.Lucy White: Im Lucy White, responsible for data processing.Robin: Oh, good. Nice to meet you all, ladies.Key:1. Caroline Clinton: financial accountsLucy White: data proc

51、essingAda Balck: management accounts2. Administration; Marketing; Engineering; Project Preparation; Accounting3.1）administration：rear service of the company,coordinating the staff to exercise2)neighborhood service:working out plans for preserving&improving the physicl,social&economic health of neigh

52、bor.3)marketing:establishing marketing strategies to4)research&development:providing advice on available research5)engineering:manage&controlling project quality,schedule &costs6)contract budgets:lead the preparation,development &management of the operationalVideo 2 Do you like your job?Script:Robin

53、: Whats your job now, Jerome? Do you still work for that wholly funded American company?Jerome: No, I left it three years ago. I have my own business now.Frank: Gee, thats great! How do you feel as a self-employed entrepreneur ?Jerome: I feel good. I can make a lot more money than before and I have

54、a lot of independence in doing things. But, sometimes I get tired. As you know, its not very easy to run a business on your own. What about you, Frank? What are you doing now?Frank: Ive worked for several companies. After graduation, I went to a private company. Then a year later, I changed to a Sin

55、o-Japanese sainu,dpni:z joint-venture enterprise and worked as a sales assistant. Two years later, I moved on to a computer company and worked in export sales. And now, Im an advertising executive.Colin: Oh, you are a real job-hopper. Why have you changed jobs so often?Frank: Im always interested in

56、 new challenges. I know changing jobs frequently can be a waste of a companys human resources, but Im gaining a lot of experience! How is your job, Colin?Colin: Ive been working for the PMC Textile Plant since I graduated. Two years ago, I was promoted to Line Supervisor.Frank: Do you like your job?

57、Colin: The salary and benefits are Ok, but I dont like the work environment. You know, the workshops are very noisy sometimes. Also, I dont often get an opportunity to go anywhere. I hate staying in the same place all the time. You often travel on business, right, Robin?Robin: Yes. As a buyer, I mus

58、t travel to purchase stock. Ive been to a lot of places.Colin: Maybe I should think about becoming a buyerRobin: Mm, everything has two sides. I get fed up with traveling. Nowadays, I want to spend more time with my family.Janet: Hi, guys, may I join you?Everybody: Sure. Have a seat.Janet: You enjoy

59、 getting together, dont you?What are you talking about?Robin: Jobs. What kind of job do you have, Janet?Janet: Im the Public Relations Manager in a holding company.Colin: Do you enjoy it?Janet: Yes. What I like about it is that I can meet a lot of new and interesting people.Robin: How about your wor

60、king hours?Janet: Thats the trouble. I usually have to work overtime because I often have dinner parties in the evening. I dont get enough time with my family and baby.Key:1. self-employed entrepreneur, buyer, Line Supervisor, Advertising Executive, Public Relations Manager2. Names like dislikeJerom

61、e making a lot more money; having lots of independence in doing things feeling tired sometimesRobin having been to a lot of places too much traveling; having very little time tospend with his familyColin good salary and benefits noisy work environment; seldom having theopportunity to go outFrank new

62、 challenges; a lot of experienceJanet meeting a lot of new & interesting people often having dinner parties in the evening; having little time with her family and babyScripts Unit 3 Part II Listening and SpeakingTask 1 Making a callScript:Office Assistant: Good morning. Luck Promotions. May I help y

63、ou?Mike: Hello, this is Mike Twist from Smooth Communication. Could I speak to Steve Turner, please?Office Assistant: Just a moment, please.Steve: Hi, Mike. Its nice to hear from you. Hows the English weather?Mike: Its pretty good for this time of year. Whats it like in New York?Steve: Not good, Im

64、afraid.Mike: Thats a pity! Im planning to come by next week.Steve: Really? Well, youll come by and see us while youre here, I hope.Mike: Thats what Im phoning about. Ive got a meeting with a customer in Boston on Thursday next week. I was hoping we could arrange to meet up either before or after that.Steve: Great. That would give me a chance to show you that convention center.Mike: Thats what I was