医学pmemodv课件

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1、医学医学-pmemodv8-1Module 8:Managing Change医学医学-pmemodv8-2ObjectivesAt the end of this module,you will be able tot State purpose of Change Control Processt Describe the elements of change control processt Discuss how Change management and Base Plans Linkt Have experience dealing with Change医学医学-pmemodv8

2、-3DefinitionConstructionInstallationCost and ImpactIts beautiful!Now,could you moveit just a little tothe left?PAINCost and Impact of Change医学医学-pmemodv8-4Change ManagementBusiness Purpose:t Ensure the Initiatives Business Proposition meets the original intent;or there is full agreement to change ba

3、sed on new business dynamics.t Documenting and managing changes to scope ensures functional/management alignment to Initiative Launch deliverables医学医学-pmemodv8-5t Scope is“locked”after PC locked date shown on Base Plant Change is tightly managed to enable excellent delivery.t Use Change Management t

4、o“unlock”When do we use it?After PCWhen to Use 医学医学-pmemodv8-6tMajority of change is dealt within the TeamtProgram Manager&Sponsor decide what needs to be elevated for approval,based on decision rights captured in the Base PlanAny change in contract(Scope,Decision Criteria etc.)needs alignment from

5、leadership team agreeing to original scopeIf change impacts the Decision Criteria,than it needs to be escalatedOwnership医学医学-pmemodv8-7tPreventing ChangetBarrier to CreativitytBarrier to SpeedtProject CancellationIs NotIsWhat is Change Management?tCommunicationtAlignment/AgreementtRecognizing Impact

6、tDoing What is RighttMultifunctionaltDocumentingtTracking to ImprovetThe Key to the Locker医学医学-pmemodv8-8=PDMGANTT1004060251530301.Scope2.Schedule3.CostInitiative BaselineBaseline Initiative Plan Establishment医学医学-pmemodv8-9Change Request Analysis医学医学-pmemodv8-10Elements of a Change Management Proce

7、sst Documented change management processt Change control board(sometimes called change management board)t Change request formt Change control log医学医学-pmemodv8-11Change Management Processt Purposeto define the process of how change requests will be handled on the initiativet Actionchange request may

8、be accepted,rejected,or deferred.医学医学-pmemodv8-12Change Control Board or Other Decision Makert Purposeto receive,review,and recommend actions to be taken on approved change requestst Change control board should includeInitiative managerCustomer representativeTechnical representativet There could be

9、several levels of change control boards depending on the complexity of the initiative医学医学-pmemodv8-13Change Request FormtPurposeto standardize the information needed to assess the change requesttCommon elements:Name of requestorOrganization Date of requestChange request number(CRN)DescriptionImpact/

10、benefit of changeActionStatusSignature authorityApprovals医学医学-pmemodv8-14Change Management Form医学医学-pmemodv8-15Change Management Form医学医学-pmemodv8-16Change Control LogtPurposeto provide a documented record of the change requests received during the initiativetExampleCRNDescriptionDate ReceivedDate R

11、eviewedStatus123医学医学-pmemodv8-17Guidelines for Initiative ChangetEnsure that all initiative participants understandand follow procedurestEstablish predefined authority and approval pointstInvolve the appropriate people in decisions,especially those concerning tradeoffstEvaluate the effect of change

12、in terms of dollars,resources,schedule,time,and risktCommunicate the change to initiative participantstDocument and track the change医学医学-pmemodv8-18Avoiding“Scope Creep”t Without change management,scope will not creepit will gallop!t Change management componentsChange management processChange contro

13、l boardChange request formChange control log医学医学-pmemodv8-19Case Study:Change ManagementtBACKGROUND:BASES test failureHigh consumer interest via innovative Internet/QVC marketingKey customers require theft deterrence tLeadership Team proposes changes and needs CWS team to assess impacts医学医学-pmemodv8

14、-20Respond to ChangestUse December Base Plan and emails tUse Change Management documents:CM Summary,CM CBA,and CM Form in Schedule Management section of SW(CM Form also in Dec envelope)tWork through CM Form.Identify and agree on:Changes proposed;types of changes Describe cost impact Change details W

15、hy benefit,rationale How identify impacts on multifunctional roles Issues and riskstFill in Change Management Form;use flipcharts too医学医学-pmemodv8-21Case Study Debrieft What are your next steps to incorporate the changes in the initiative?t What really happened?Whitestrips product stability was at 3

16、 months prior to launchStability was fixed Several BASES tests were run on CWS 医学医学-pmemodv8-22Key Pointst Scope,schedule,and cost are components of initiative baselinet The purpose of the change management process is to define how initiative change requests are handledt The change control board reviews change requests and recommends actions to be taken on approved change requestst The change control log tracks all change requests and actionst Effective change management prevents scope creep