LEAD Competency Model

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1、Reference #1MSU LEAD (Leadership Excellence and Development) Competency ModelLeadership Behavior Categories (pages 2-4)A. Thinking strategically/visionaryB. Leading changeC. CommunicatingD. Building interpersonal relationshipsE. Fostering organizational relationshipsF. Demonstrating integrity, coura

2、ge and organizational stewardshipG. Expanding organizational capabilities H. ManagingI. Leveraging DiversitySkill and Personal Characteristics Categories (pages 5-7)J. Basic skillsK. Improvement skillsL. Problem-solving skillsM. Interpersonal skillsN. Strategic skillsO. Management skillsP. Personal

3、characteristicsLeadership BehaviorsA. Thinking strategically/visionary1. Creates and translates future vision and strategies into actionable plans and goals2. Anticipates potential obstacles and opportunities and develops plans accordingly3. Actively scans environment; sees the “big picture” and tak

4、es action when needed4. Develops long-term approaches on problems and opportunities5. Gains commitment to strategies by exchanging ideas and incorporating feedback6. Displays ownership of and interest in the mission of the university7. Analyzes other organizations to identify and use their best prac

5、ticesB. Leading change1. Champions change initiatives that are aligned with strategic direction and institutional priorities2. Acknowledges and challenges the status quo and paves the way for needed change 3. Advocates for change through formal and informal channels4. Manages implementation of chang

6、e by understanding and addressing the impact of change on cultures, systems and people5. Provides resources, removes barriers, and acts as an advocate for those initiating change6. Identifies and understands areas of potential support for change as well as resistance to change7. Considers and honors

7、 past contributions of others when leading changeC. Communicating1. Anticipates, notices, interprets, and responds appropriately and in a timely manner to the feelings and needs of others2. Expresses thoughts persuasively using verbal and non-verbal methods3. Seeks feedback and encourages candid com

8、munication4. Solicits ideas and shares knowledge and information with staff and others5. Encourages / rewards diversity of opinion in analyzing and discussing issues and opportunities6. Practices active listening 7. Provides candid feedback, positive and critical, both to appropriate faculty/staff a

9、nd leadership8. Adjusts communication style based on audience and situationD. Building interpersonal relationships1. Anticipates, notices, interprets, and responds timely and appropriately to the feelings and needs of others2. Fosters a caring and positive work environment3. Treats others with tact,

10、 dignity, respect, sensitivity and compassion4. Strives for openness and truthfulness in relationships with subordinates and associates5. Displays awareness of own feelings, behaviors,values and their impact on othersE. Fostering organizational relationships1. Develops networks and builds alliances2

11、. Finds common ground and mutually agreeable solutions with a wide range of stakeholders3. Collaborates across varied boundaries to support shared initiatives and interests4. Establishes partnerships in setting and working toward goals5. Goes above and beyond what is expected to benefit organization

12、6. Helps other units7. Respects and supports the roles of other unitsF. Demonstrating integrity, courage and organizational stewardship1. Behaves appropriately with discretion and candor2. Behaves consistently with appropriate fairness3. Advocates for internal or external stakeholders or interest gr

13、oups whose views or interests are not represented4. Makes difficult decisions in the face of obstacles or challenges5. Follows through on commitments6. Demonstrates confidence and strength of ones convictions7. Assumes responsibility for errors and makes changes8. Considers common good, even to the

14、detriment of own unit or selfG. Expanding organizational capabilities 1. Creates an environment where information, expertise, and experience are valued and used2. Invests time and resources to help others gain skills and knowledge 3. Acts on evaluative feedback from others4. Perseveres, remains posi

15、tive and bounces back after failures or disappointments 5. Identifies opportunities for organizational improvement6. Embraces and applies new knowledge, techniques, and practices7. Evaluates and utilizes information in making decisions that advance broader organizational goals8. Demonstrates a stron

16、g personal capacity for learning new aspects of the organization9. Fosters an environment where learning is valued10. Obtains financial, material, or other resources from internal and external constituencies (e.g., grants, endowments, charitable gifts)H. Managing 1. Stretches, empowers, and develops

17、 people in light of individual motivations, interests, and current work situations2. Acknowledges contributions and celebrates the successes of others regularly3. Holds people accountable for their behaviors, decisions and results4. Conveys a sense of urgency and drives issues to closure5. Anticipat

18、es stakeholder, client, and staff needs and takes action to meet them6. Attracts highly talented people with broad capabilities7. Assigns the right people to the right roles8. Delegates responsibility, authority, and decisions when appropriate9. Plans and implements short-term goals to achieve long-

19、term objectives10. Uses relevant facts to measure and track progress toward achievement of individual, unit, and university goals11. Focuses on results12. Mentors and coaches others13. Leverages resources (material, people, financial) to maximize capacity and optimize resultsI. Leveraging Diversity1

20、. Establishes and maintains effective working relationships with people from diverse backgrounds2. Promotes an environment where differences are valued and encouraged3. Recruits, develops, and retains a high-quality, diverse workforce and/or student body4. Encourages a greater understanding of diver

21、sity 5. Influences the university culture in ways that value and support diversity6. Uses bias-free communicationSkill and Personal CharacteristicsJ. Basic skills: Developed capacities that facilitate learning or the more rapid acquisition of knowledge1. Written Comprehension: Read and understand in

22、formation and ideas presented in writing2. Written Expression: Communicate information and ideas in writing so others will understand3. Oral Expression: Communicate information and ideas in speaking so others will understand4. Active Listening: Giving full attention to what others are saying, not in

23、terrupting at inappropriate times, and acknowledging an understanding of information communicated5. Presentation: Communicate and summarize information concisely in front of an audience with and without advance planning6. Subject Matter Expertise: Knowledge of field where one is currently working (e

24、.g., academic discipline, business operation, etc.)K. Improvement Skills: Developed capacities used to improve self1. Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning new things2. Self Assessment: Assessing performance

25、 of yourself to make improvements or take corrective action3. Self Development: Identifying own strengths and limitations; managing and monitoring ones own learning and developmentL. Problem-solving skills: Developed capacities used to solve novel, ill-defined problems in complex, real-world setting

26、s1. Active Learning: Continually evaluating new information for current and future problem-solving and decision-making2. Problem Identification: Identifying the nature of problems; gathering and structuring information3. Analyzing and Solving Problems: Developing and analyzing potential solutions to

27、 problems4. Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of solutions, conclusions, or approaches to problemsM. Interpersonal skills: Developed capacities used to work with people to achieve goals1. Social Perceptiveness: Being aware of others reactions and u

28、nderstanding why they react the way they do2. Coordination: Adjusting actions in relation to others actions3. Persuasion: Convincing others to approach things differently4. Negotiation: Working with others to reconcile differences5. Instructing: Teaching others how to do something6. Service Orientat

29、ion: Actively looking for ways to help peopleN. Strategic skills: Developed capacities used to understand, monitor, and improve organizational systems (i.e., how people, processes, structures, practices influence each other)1. Monitoring: Monitoring/Assessing organizational performance and making im

30、provements or taking corrective action2. Visioning: Developing an image of how a system could or should work 3. Systems Perception: Determining when important changes have occurred in a system or are likely to occur4. Identification of Downstream consequences: Determining the short-term and long-ter

31、m outcomes of changes5. Identification of Key Causes: Identifying the things that must be changed to achieve a goal6. Judgment and Decision Making: Considering the relative advantages and disadvantages of potential actions to choose the most appropriate one7. Systems Evaluation: Identifying and asse

32、ssing indicators of system performance, and determining their impact on the systemO. Management skills: Developed capacities used to acquire and allocate resources efficiently1. Organizing and Planning: Organizing and structuring work for effective performance and goal attainment2. Time Management:

33、Managing ones own time and the time of others3. Management of Financial Resources: Determining how money will be spent to get the work done and accounting for these expenditures4. Management of Material Resources: Obtaining and appropriately using equipment, facilities, and materials needed to do wo

34、rk5. Management of People Resources: Motivating, developing, and directing people as they work, identifying the best people for the jobP. Personal Characteristics1. Achievement/Effort: Establishing and maintaining personally challenging achievement goals and exerting effort toward task mastery2. Ini

35、tiative: Proactively identifying and being willing to take on job responsibilities/ challenges3. Energy: Energy and stamina to accomplish work tasks.4. Leadership Orientation: Willingness to lead, take charge, and offer opinions and direction with decisiveness and confidence5. Self-Control: Maintain

36、ing composure and keeping emotions in check even in very difficult/high stress situations6. Adaptability: Being open to change and variety; adjust to others or to changing situations7. Dependability: Being reliable, responsible, and fulfilling obligations8. Attention to Detail: Being careful about d

37、etail and thorough in completing responsibilities9. Integrity: Being honest, truthful, and ethical10. Innovative: Possesses creativity and resourcefulness11. Empathy: Capacity for identifying, understanding, and relating to anothers feeling and ideas12. Courage: Being willing to do what is right for

38、 the institution, even in the face of resistance13. Enthusiasm: Possesses strong passion and excitement about people, jobs, and organizational goals and objectives14. Dedication: Capacity to commit to and support MSU15. Multitasking: Capacity for managing multiple priorities16. Humor: Capability to perceive, enjoy, or express what is comical or funny17. Optimism: Tendency to expect the best possible outcome or dwell on the most hopeful aspects of a situation18. Humility: Being modest19. Action orientation: Possesses a bias for action, even in the face of uncertaintyFinal 12/10/04Page 7