高中英语投诉信课件
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1、 Practical WritingPractical WritingLetters of ComplaintLetters of Complaint Practical Writing When you have problems with faulty goods or services.What should you do?When you are dissatisfied with your teacher.What should you do?Letters of complaint usually include the following stages:Letters of co
2、mplaint usually include the following stages:第一段:开头,自我介绍,交代投诉内容,尽可能做到客第一段:开头,自我介绍,交代投诉内容,尽可能做到客观礼貌观礼貌.I am writing to complain/make a complaint about I am writing to express my dissatisfaction/disappointment about第二段:正文,写明投诉的原因、问题的经过及产生的结第二段:正文,写明投诉的原因、问题的经过及产生的结果。果。The reason for my dissatisfaction
3、 is.In the first place,.In addition,.注意注意:要点准要点准要点全要点全而不漏,而不漏,时态合理时态合理运用运用衔接美衔接美巧妙巧妙衔接过渡衔接过渡,读文如沐春风,读文如沐春风第三段:结尾,提出解决建议并希望尽快得到满意的答复,第三段:结尾,提出解决建议并希望尽快得到满意的答复,表示感谢。表示感谢。I appreciate it very much if you could.I hope you will take my complaints seriously and Thank you for your consideration and I will
4、be looking forward to your reply.Team workTeam workAfter learning how to write a letter of complaint,lets After learning how to write a letter of complaint,lets write a letter of complaint about your English teacher.write a letter of complaint about your English teacher.1.Do you like your English te
5、acher?1.Do you like your English teacher?There is an interview with LI Hua about the views of theThere is an interview with LI Hua about the views of theClass 3 Senior 2 on their English teacher.Class 3 Senior 2 on their English teacher.Dear _,I am _(自我介绍自我介绍).I feel bad to trouble you but I am afra
6、id that I have to make a complaint about_(交代投诉内容交代投诉内容).The reason for my dissatisfaction is _(总体总体介绍介绍).In the first place,_(抱怨的第一个方面抱怨的第一个方面).In addition,_(抱怨的第二个方面抱怨的第二个方面).In these situations,I find it _(感觉感觉)to_(抱怨的方面给抱怨的方面给你带来的后果你带来的后果).I appreciate it very much if you could _(提提出建议和请求出建议和请求).
7、Thank you for your consideration and I will be looking forward to your reply.Yours sincerely,Li HuaPractical Writing Summing up Summing up Today,We learned what we should do when we Today,We learned what we should do when we meet with something unreasonable.meet with something unreasonable.And how t
8、o write a letter of complaint.We should And how to write a letter of complaint.We should keep those writting tips in mind.keep those writting tips in mind.HomeworkHomework Finish your letter by yourself.Finish your letter by yourself.Practical Writing Till the end of life a silk worm keeps spining silk,Till the end of life a silk worm keeps spining silk,Till buring itself out a candle goes on lighting us.Till buring itself out a candle goes on lighting us.SharingSharingPractical Writing Thank you for listeningThank you for listeningSee you.See you.
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